Client Success Specialist

2 weeks ago


Edinburgh, Edinburgh, United Kingdom CV Library Full time
About the Role

This exciting opportunity has arisen for a Commercial Account Manager to join our team in Edinburgh. We are seeking a skilled individual who can drive profitable growth by developing new business and enhancing the existing portfolio.

Responsibilities:
  1. Client Relationship Management: Develop and maintain strong relationships with clients by understanding their business objectives and risk profile.
  2. Market Analysis: Conduct research on local market trends, competitors, and customer needs to inform strategic decisions.
  3. Client Success: Attend client meetings to discuss service alignment, performance, and satisfaction.
  4. Innovation & Strategy: Contribute to the development of innovative security solutions that meet client needs.
Requirements
  • P&L ownership, forecasting, and budgeting experience
  • Proven commercial acumen with a strong track record of delivering solutions
  • Strong understanding of risk profiles and mitigation options


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