Technical Support Specialist

1 week ago


Gloucester, Gloucestershire, United Kingdom nGeneration Full time
Job Title: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that our clients' technical equipment is functioning properly.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or on-site visits
  • Troubleshoot hardware and software issues to resolve technical problems
  • Install, configure, and maintain technical equipment to ensure optimal performance
  • Conduct site surveys and audits to determine client technical requirements

Requirements:

  • 1 year of IT support experience
  • 1 year of EPOS experience
  • UK Manual Driving Licence
  • Excellent communication skills

Benefits:

  • Company Van and Fuel Card
  • Training and Development Opportunities
  • Annual Performance Bonus
  • 19.6 Days Annual Leave including Bank Holidays

About nGeneration:

nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK. We are committed to providing our clients with the highest level of technical support and service.



  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking a Technical Support Specialist to join their team. This role is perfect for an aspiring Field Service Engineer looking to break into the industry with full industry training.Key benefits include a salary of £27,000 - £32,000, a company car, door-to-door service, specialist engineering training, premium...


  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    We’re seeking a skilled IT Technician to join our team at Rise Technical Recruitment in Gloucester. As an IT Technician, you will be responsible for acting as the primary point of contact for resolving technical issues, troubleshooting, and ensuring effective solutions for technical problems.The RoleServe as the primary point of contact for resolving...


  • Gloucester, Gloucestershire, United Kingdom Premier Technical Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Field Service Engineer to join our team at Premier Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the South West region of the UK.Key Responsibilities:Conducting servicing and general works on...


  • Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    Job Title: Technical Support SpecialistLocation: OnsiteEmployment Type: Full-TimeWe're seeking a skilled Technical Support Specialist to join our team at In Technology Group Ltd. As a Technical Support Specialist, you will provide first-line technical support for a variety of IT issues, including software, hardware, and network troubleshooting.Key...


  • Gloucester, Gloucestershire, United Kingdom nGeneration Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the retail and hospitality industry.Key Responsibilities:Conduct daily visits to client locations to install, refurbish, and...


  • Gloucester, Gloucestershire, United Kingdom nGeneration Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services to our clients in the retail and hospitality industry.Key Responsibilities:* Conduct daily visits to...


  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Job Summary:Rise Technical Recruitment is seeking a skilled Technical Refrigeration Specialist to join our team. As a Field Service Engineer - Refrigeration Expert, you will be responsible for the maintenance, service, and installation of air conditioning and refrigeration units for commercial clients across Gloucestershire, Somerset, Herefordshire, and...


  • Gloucester, Gloucestershire, United Kingdom nGeneration Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services to our clients in the retail and hospitality industry.Key Responsibilities:* Conduct daily visits to client locations...


  • Gloucester, Gloucestershire, United Kingdom nGeneration Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at nGeneration. As a Field Service Engineer / Field Support Technician, you will be responsible for visiting client sites to install, refurbish, and maintain various types of technical equipment.Key Responsibilities:Conduct daily visits to...

  • IT Support Specialist

    3 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: IT TechnicianJoin Hays Specialist Recruitment Limited as an IT Technician and take on a challenging role that requires technical expertise and problem-solving skills.Key Responsibilities:Provide first- and second-line technical support to ensure seamless IT operations.Assist in the implementation and maintenance of business applications,...

  • IT Support Specialist

    3 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: IT TechnicianJoin Hays Specialist Recruitment Limited as an IT Technician and take on a challenging role that requires technical expertise and problem-solving skills.Key Responsibilities:Provide first- and second-line technical support to ensure seamless IT operations.Assist in the implementation and maintenance of business applications,...


  • Gloucester, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Job Summary:Are you a skilled Refrigeration Engineer looking for a new challenge? We have an exciting opportunity for a Commercial Refrigeration Technician to join our team at Rise Technical Recruitment. As a key member of our team, you will be responsible for traveling to client sites within the South West to service refrigeration equipment. Your duties...


  • Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    **IT Technician Role Overview**Hays Specialist Recruitment Limited is seeking an IT Technician to join their team in Gloucester. The successful candidate will be responsible for delivering 1st and 2nd line support in line with SLA's.Key Responsibilities:Deliver exceptional technical support to ensure IT remains operational, fit for purpose, and an asset to...


  • Gloucester, Gloucestershire, United Kingdom Dutypoint Full time

    About this roleDutypoint is a rapidly expanding manufacturer and supplier of pump systems and packages. Our team is looking for a skilled Technical Support Specialist to join us at our headquarters in Gloucester.This is a key role in providing creative technical solutions in many and varied situations, allowing Dutypoint to go from strength to strength. The...

  • IT Support Specialist

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support Engineer Job DescriptionHays Specialist Recruitment Limited is working with an IT managed service provider in the South Gloucestershire region to support the recruitment for a permanent IT Support Engineer (2nd line). This role offers hybrid working and a salary depending on experience between £30,000 - £40,000.Key Responsibilities:Act as an...

  • IT Support Specialist

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support Engineer Job DescriptionHays Specialist Recruitment Limited is working with an IT managed service provider in the South Gloucestershire region to support the recruitment for a permanent IT Support Engineer (2nd line). This role offers hybrid working and a salary depending on experience between £30,000 - £40,000.Key Responsibilities:Act as an...


  • Gloucester, Gloucestershire, United Kingdom Excelerate Full time

    Job Title: Senior Technical Support SpecialistExcelerate is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, acting as an escalation point for complex issues.Key Responsibilities:Providing senior...


  • Gloucester, Gloucestershire, United Kingdom Excelerate Full time £38,000 - £42,000

    Job Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Excelerate. As a key member of our IT department, you will be responsible for providing expert technical support to our customers, ensuring that their IT needs are met and exceeded.Key Responsibilities:* Provide...


  • Gloucester, Gloucestershire, United Kingdom Excelerate Full time £38,000 - £42,000

    Job Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Excelerate. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers, ensuring that their IT needs are met with the highest level of service.Key...


  • Gloucester, Gloucestershire, United Kingdom GBE Converge Full time

    Job Title: Senior Technical Support SpecialistBased From: GloucesterReports To: Service Delivery ManagerSalary: Up to £42,000 per annumThe RoleThe Senior Technical Support Specialist is responsible for providing high-level technical support to customers with managed service contracts. This role requires excellent communication skills, a strong understanding...