Technical Support Specialist
1 week ago
We are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that our clients' technical equipment is functioning properly.
Key Responsibilities:
- Provide technical support to clients via phone, email, or on-site visits
- Troubleshoot hardware and software issues to resolve technical problems
- Install, configure, and maintain technical equipment to ensure optimal performance
- Conduct site surveys and audits to determine client technical requirements
Requirements:
- 1 year of IT support experience
- 1 year of EPOS experience
- UK Manual Driving Licence
- Excellent communication skills
Benefits:
- Company Van and Fuel Card
- Training and Development Opportunities
- Annual Performance Bonus
- 19.6 Days Annual Leave including Bank Holidays
About nGeneration:
nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK. We are committed to providing our clients with the highest level of technical support and service.
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