Technical Support Specialist

1 month ago


Gloucester, Gloucestershire, United Kingdom In Technology Group Full time
Job Title: Technical Support Specialist

Location: Onsite

Employment Type: Full-Time

We're seeking a skilled Technical Support Specialist to join our team at In Technology Group Ltd. As a Technical Support Specialist, you will provide first-line technical support for a variety of IT issues, including software, hardware, and network troubleshooting.

Key Responsibilities:

* Provide technical support for IT issues
* Log, prioritize, and manage support tickets
* Diagnose and resolve IT-related problems
* Escalate complex issues to senior engineers
* Maintain up-to-date knowledge of company products and services

Requirements:

* Minimum 1 year of experience in a similar IT support role
* Strong knowledge of Windows operating systems and basic networking concepts
* Excellent problem-solving skills with a proactive and customer-focused mindset
* Ability to work independently and prioritize multiple tasks
* Great communication skills

About Us:

In Technology Group Ltd is a dynamic and collaborative environment that offers a fantastic opportunity for someone looking to grow their career in IT.

Apply Now: If you're eager to build your IT career and enjoy working in a hands-on, customer-facing role, we'd love to hear from you.

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