Director of Travel Operations
4 weeks ago
At Fruition IT, we are seeking a highly skilled and experienced professional to lead our Travel team. The successful candidate will be responsible for overseeing the end-to-end travel experience for our clients and employees.
Key Responsibilities:- Supervise Incident, Change, and Problem Management: Provide strategic direction and oversight for handling incidents, changes, and problems within the Travel team.
- Oversee Escalation Management: Set clear goals and conduct regular performance reviews to ensure the team is meeting its objectives.
- Facilitate Mentoring and Cross-Training: Collaborate with other teams to promote knowledge sharing and skill development.
- Proven Expertise in Incident, Change, and Problem Management: Extensive experience in managing processes related to incident response, change management, and problem resolution.
- Comprehensive Cybersecurity Incident Management: Skilled in investigating and managing complex cybersecurity incidents from start to finish.
Requirements:
- UK passport and ability to travel freely throughout the EU.
About Fruition IT:
Fruition IT is a leading provider of Managed IT and Security Services across diverse industry verticals. We are committed to delivering exceptional service and support to our clients and employees.
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