Travel Operations Coordinator

4 weeks ago


London, Greater London, United Kingdom Unforgettable Travel Company Full time

Role Overview

As a key member of our operations team, we are seeking an experienced Travel Operations Coordinator to join our growing team at Unforgettable Travel Company. Our company specializes in creating luxury private tours for clients looking to visit Europe, and we have a team of European travel specialists based in the US and in Europe who design custom private tours to over 40 destinations worldwide.

The ideal candidate will have at least 2-3 years of experience in a similar operations executive/manager role for a travel company, with a strong background in working with direct suppliers or regional DMCs. They will be an analytical person who is confident in formulating processes and implementing them, with excellent organizational skills and strong attention to detail.

The Travel Operations Coordinator will be responsible for dealing with new bookings, liaising with suppliers, ensuring accurate and timely booking of services, finalizing travel documents, and working closely with the finance team to ensure timely payment of supplier invoices. They will also be responsible for maintaining our CRM system, reservations system, and other portals we use, as well as communicating effectively with clients to obtain self-booked flights and other pre-departure information.

What We Offer

  • A very competitive base salary and performance bonus
  • 23 days of paid holiday (excluding public holidays)
  • An extra day off for your Birthday
  • 2 Volunteer days off a year
  • £1,000 of personal travel credit each year to use on personal holidays
  • Discounted worldwide travel for you and your family
  • Paid learning and development courses
  • Contributory pension
  • Book Club with access to 2 free books or audiobooks per month
  • Opportunity to join a dynamic and fast-growing international company

Job Location

We are a London-based company, and we are happy to consider someone either hybrid or fully remote. We will provide a full home setup for the individual to work from home.



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