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Travel Experience Coordinator

2 months ago

London, Greater London, United Kingdom Best Days Travel Full time

Remote Guest Reservation Specialist at Best Days Travel

About the Role

We are seeking a motivated and detail-oriented Remote Guest Reservation Specialist to assist with hotel reservations and guest engagement.

  • Key Responsibilities:
  • Booking Support: Assist guests with accommodation bookings, provide detailed information on available options, and ensure compliance with company policies and procedures.
  • Coordination: Work with hotel staff remotely to manage reservations, special requests, and ensure seamless communication.
  • Customer Interaction: Respond to inquiries via phone, email, or chat, resolve issues, and make personalized recommendations to enhance guest experiences.
  • Sustainability Advocacy: Inform guests about eco-friendly travel options and encourage responsible tourism choices.
  • Administrative Tasks: Provide support through data entry, document preparation, and maintaining accurate records for efficient operations.
Benefits
  • Competitive Compensation: Receive a competitive pay package with potential bonuses and performance incentives.
  • Professional Development: Gain access to resources and training opportunities to advance your skills in customer service and sustainable tourism.
  • Remote Work Flexibility: Enjoy the convenience of working remotely while maintaining a healthy work-life balance.
  • Eco-Friendly Perks: Participate in sustainability initiatives and benefit from eco-conscious travel discounts.
  • Positive Culture: Join a supportive team dedicated to providing exceptional service and promoting environmentally responsible travel.
  • Entrepreneurial Spirit: Willingness to learn, grow, and adapt in a flexible 1099 business opportunity.