Director of Travel Operations

4 weeks ago


London, Greater London, United Kingdom Fruition IT Full time £110,000
Job Summary

As the Director of Travel Operations, you will oversee the management of our IT services, ensuring seamless operations and exceptional customer experiences. Your expertise in incident, change, and problem management will be instrumental in maintaining our high standards of service delivery.

Key Responsibilities
  • Supervise Incident, Change, and Problem Management: Provide oversight and direction for handling incidents, changes, and problems within the IT team.
  • Oversee Escalation Management: Set Goals and Conduct Performance Reviews: Establish team goals and regularly assess individual and team performance through reviews.
  • Facilitate Mentoring and Cross-Training: Collaborate with other IT teams to promote mentoring and cross-training opportunities.

Requirements
  • Proven Expertise in Incident, Change, and Problem Management: Extensive experience in managing processes related to incident response, change management, and problem resolution.
  • Comprehensive Cybersecurity Incident Management: Skilled in investigating and managing major and complex cybersecurity incidents from start to finish.
  • Applicants must hold a UK passport and be able to travel freely throughout the EU.


  • London, Greater London, United Kingdom Fruition IT Full time £110,000

    Job SummaryAs the Director of Travel Operations, you will oversee the management of our client's travel operations, ensuring seamless and efficient travel experiences for their teams. Key ResponsibilitiesSupervise Incident, Change, and Problem Management: Provide oversight and direction for handling incidents, changes, and problems within the SOC...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    Travel Operations ManagerWe are seeking an experienced Travel Operations Manager to join our team at Travel Trade Recruitment. As a key member of our team, you will be responsible for managing the day-to-day operations of our travel prizes and incentives business.Key ResponsibilitiesOversee the management of travel prizes and incentives teams.Plan, organise,...


  • London, Greater London, United Kingdom Unforgettable Travel Company Full time

    Role OverviewAs a key member of our operations team, we are seeking an experienced Travel Operations Coordinator to join our growing team at Unforgettable Travel Company. Our company specializes in creating luxury private tours for clients looking to visit Europe, and we have a team of European travel specialists based in the US and in Europe who design...


  • London, Greater London, United Kingdom Ukinbound Full time

    Travel Trade Operations DirectorThe National Gallery is seeking an experienced Travel Trade Operations Director to join the team during an exciting period. As a key member of the team, you will work closely with the HOHE to develop a sales strategy for B2B sales for trade and groups, designed to meet and exceed plan.Key Responsibilities:Work to revenue...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    We are seeking a highly organized and proactive Operations and Administration Specialist to join our team at Travel Trade Recruitment.The ideal candidate will have a background in Travel and Tourism, with operational experience within the industry.Key responsibilities will include:Providing full post-sales support to the sales teamOrganising airport...


  • London, Greater London, United Kingdom Miki Travel Limited Full time

    Unlock your career potential with Miki Travel Limited as a Travel Operations Coordinator. Our team is dedicated to creating unforgettable global adventures, and we're looking for a skilled professional to join our Contracts and Purchasing team.As a key member of our team, you will be responsible for delivering comprehensive administrative support, with a...


  • London, Greater London, United Kingdom Antella Travel Recruitment Full time

    Group Travel Operations Executive OpportunityAt Antella Travel Recruitment, we are partnering with one of the UK's most respected inbound tour operators to find an experienced Group Travel Operations Executive. The ideal candidate will have a strong background in travel operations and be proficient in IT software.About the RoleThis is a fantastic opportunity...


  • London, Greater London, United Kingdom Travel Trade Recruitment Limited Full time

    We are seeking a highly organized and proactive Travel Operations Coordinator to join our operations department. The successful candidate will provide full post-sales support to the sales team, organize airport transfers, and manage hotel rooming lists and invoices.Key Responsibilities:Provide exceptional customer service and support to the sales...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    About the RoleWe are seeking a Senior Travel Operations Manager to join our team at Travel Trade Recruitment. As a key member of our team, you will be responsible for managing our travel prize operations, ensuring seamless delivery of projects, and providing leadership to your team.Key Responsibilities:Oversee the day-to-day management of the travel prize &...


  • London, Greater London, United Kingdom The Travel Coorporation Full time

    About This RoleWe're looking for a skilled Regional Travel Operations Coordinator to join our team at The Travel Corporation. As a key member of our On-Road Team, you'll be responsible for ensuring seamless travel experiences for our customers.Key Responsibilities• Ensure all required information is collected and up-to-date for the TD On-Road Team.•...


  • London, Greater London, United Kingdom Travel Trade Recruitment Limited Full time

    Air Travel Operations ManagerThis luxury tour operator is seeking a skilled Air Travel Operations Manager to lead the ticketing team.The successful candidate will be responsible for managing and supporting the operation of the ticketing team, providing accurate, efficient, and professional ticketing support to all programmes within the Group in the UK.The...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    Are you looking for a new challenge in Business Travel with a reputable company? We are seeking an experienced Business Operations Travel Specialist to join our team. Key responsibilities will include:The Role:Handling travel enquiries while ensuring service delivery exceeds client expectations.Making and managing reservations across all vendor categories...


  • London, Greater London, United Kingdom Unforgettable Travel Company Full time

    Role OverviewAs a key member of our operations team, we are seeking an experienced Travel Operations Coordinator to join our dynamic team at Unforgettable Travel Company. Our company specializes in creating luxury private tours for clients looking to visit Europe, and we require a professional to work with our suppliers and clients to deliver exceptional...


  • London, Greater London, United Kingdom Ministry of Defence Full time

    Job OverviewWe are seeking a highly motivated and organised individual to join our team as a Travel Operations Coordinator. As part of the Ministry of Defence, you will play a vital role in supporting the smooth operation of defence travel services.Key ResponsibilitiesProvide exceptional support to personnel on travel-related matters, ensuring policy...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    We are seeking an ambitious Senior Business Travel Consultant to join our client based in Hampshire, UK. This exciting opportunity will see you working within the existing Business Travel Team, reporting into the Operations Manager. Your key responsibilities will include:Providing travel services to our existing client base with minimal supervision.Assisting...


  • London, Greater London, United Kingdom Garilos Travel Full time

    Unleash Your Inner Travel EnthusiastGarilos Travel is seeking a highly motivated and customer-centric Theme Park Travel Planner to join our team. As a key member of our operations, you will be responsible for delivering exceptional travel experiences for our clients.About the Role:Help clients plan and book unforgettable theme park vacations, providing...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    Job Title: Luxury Travel ProfessionalJob Description:We are seeking an experienced luxury travel professional to join our team as a remote working travel consultant. As a key member of our team, you will be responsible for dealing with high-end clientele and designing bespoke holidays and itineraries to worldwide destinations.Key Responsibilities:Booking...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time

    Trade Sales Travel Consultant - Leading Travel Company, one of the UK's largest independent Tour Operators selling via Travel Agents, is expanding its team of Travel Consultants. This Trade Sales Travel Company is seeking a Travel Specialist to join their growing team as a specialist Travel Consultant homeworker, selling to Travel Agents.You will be handling...


  • London, Greater London, United Kingdom Antella Travel Recruitment Full time

    Luxury Travel Consultant - Fluent Norwegian SpeakersAntella Travel Recruitment is seeking an experienced Luxury Travel Consultant who is a fluent Norwegian speaker to join our team. The ideal candidate will have a proven track record of booking worldwide travel arrangements and providing exceptional customer service to discerning clients.Key...

  • Travel Team Manager

    2 weeks ago


    London, Greater London, United Kingdom FCM Travel Full time

    The OpportunityThis role requires a deep understanding of the global travel industry, with a focus on delivering exceptional guest service and driving sales growth. As a key member of the FCM Travel team, you will be responsible for leading a high-performing team of outbound consultants, empowering them to nurture repeat guests and engage new ones. Your...