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Receptionist / Care Coordinator

2 months ago

Luton, Luton, United Kingdom Primary Care Careers Full time

Job Summary

We are seeking a highly organized and communicative Receptionist / Care Navigator to join our team at Primary Care Careers. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Main Responsibilities

  • Greet and direct patients, ensuring a warm and welcoming experience.
  • Manage patient appointments, including scheduling and rescheduling as needed.
  • Respond to patient inquiries and concerns, providing accurate information and support.
  • Process prescriptions, letters, and other patient documents with attention to detail.
  • Register new patients and maintain accurate patient records.
  • Contribute to a positive and supportive team environment, working collaboratively with healthcare professionals and other staff members.

About Us

Primary Care Careers is a dynamic and patient-focused organization dedicated to delivering high-quality healthcare services. We are committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in IT systems, including scheduling software and electronic medical records.
  • Previous experience in a medical or healthcare setting is desirable, but not required.

What We Offer

As a Receptionist / Care Navigator at Primary Care Careers, you will have the opportunity to work in a fast-paced and rewarding environment, contributing to the delivery of high-quality patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.