Business Leader

1 week ago

Midlothian, United Kingdom Lookers Full time

Overview

Head of Business

Edinburgh Audi

Up to £130,000 OTE + Over Achievement Bonus

At Lookers Edinburgh Audi, we're committed to delivering exceptional service and providing quality vehicles. Our people are our most valuable asset, and we're looking for a driven and talented leader to join our team as a Head of Business.

Your role will be to effectively manage the resources within our Edinburgh site to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels. This is a fantastic opportunity for the right person to enhance our already successful business.

Responsibilities

  • Develop a customer service-driven environment and culture through regular communication, team building, and coaching with your teams.
  • Help and assist the Franchise Director in delivering critical messages.
  • Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
  • Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated.
  • Train and develop department managers in line with organisational requirements.
  • Agree objectives & work standards with department managers reviewing their performance regularly.
  • Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins, and market penetration.

Qualifications

We're looking for someone who is already operating at an established Manager level and wants to take their career in the automotive industry to the next level. You'll need to demonstrate effective people management skills and have the ability and experience to draw the best performance from your team, as well as communicating effectively to build relationships with employees and customers.

As a representative of Lookers Edinburgh Audi, you'll be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. You'll be expected to act as a trustworthy ambassador and run your area of responsibility in a manner that honours the Audi values and supports Audi's strategy.

About Us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We offer an industry-leading benefits package, including competitive basic salaries, enhanced holidays, eligibility to join one of our car schemes, critical illness cover, Smart Health, and enhanced paid maternity, paternity, and adoption leave.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.

Lookers are an equal opportunities employer, committed to a working environment that is free from all types of discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving licence check.

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