Financial Crime Escalations Quality Control Team Lead

7 months ago


Midlothian, United Kingdom JPMorgan Chase & Co. Full time

Job Summary:

Are you looking for a new career opportunity to lead a financial crime prevention Quality Control team?

As a Financial Crime Escalations Quality Control Team Leader in our Financial Crime team, you will be responsible for the day-to-day management of the quality control team, and responsible for the quality reviews of relationship review cases related to financial crime. Your role will be to ensure adherence to both our firmwide and local policy requirements as well as implementation of relevant updates. You will manage the quality control analyst performance, ensuring timely reviews of allocated workloads and collaborating with the Financial Crime Escalations Team Leaders to identify knowledge gaps and share best practice.

An important facet of this role, you will be managing internal stakeholder relationships both with peers and senior leadership, this will include providing candid feedback to colleagues on their quality of work.

Role Description:

Promote financial crime prevention as a team leader, driving the right culture and ensuring the quality of escalated cases, managing your team, stakeholders and providing candid feedback.

Job Responsibilities:

Direct oversight of the Financial Crime Escalations Quality Control process, ensuring all cases are reviewed in a timely manner and to the required standard  Manage Quality Control pipeline of incoming cases, ensuring prioritisation and timely resolution Provide direct supervision and guidance that can be adaptable to both new hires and experienced QC Analysts as needs are identified  Manage performance of QC Analysts, provide clear performance targets, conduct performance reviews and develop clear career and personal development plans Partner with Senior Management to ensure KPI's are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress  Identify and implement process improvements and provide Subject Matter Expert support on key process and technology initiatives 

Required qualifications, capabilities, and skills:

Extensive experience working within a KYC/Financial Crime/Fraud role within Financial Service or Banking  Experience in pipeline management with ability to prioritise work, create plans, and manage book of work to meet deadlines  Excellent communication skills with strong stakeholder management and experienced in managing upward and a proven ability to identify, analyse, plan, prioritise and solve problems  Strong time management skills while working under pressure to fixed deadlines and demonstrate an independent decision-making ability, and strong analytical skills in order to relay clear and concise information to senior leaders  Be a multitasker with the ability to prioritise – you can connect and maintain engagement with stakeholders, whilst remaining a constant support for your team  Quality-focused work ethic with a strong controls mind-set 

Preferred qualifications, capabilities, and skills:

Experience of working within a digital bank  Experience of working within a Quality Control/Quality Assurance role  Leadership experience including performance management and coaching  Microsoft Office

 #ICBCareers



  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Promote financial crime prevention as an analyst, reviewing the quality of escalated cases, managing stakeholder and providing feedback.  Job Summary: As a Financial Crime Escalations Quality Control Analyst in our Financial Crime team, you will be responsible for conducting comprehensive quality reviews of relationship review cases related to...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Boost quality control as a Financial Crime Analyst, conducting thorough reviews and ensuring policy compliance. Job Summary: If you are analytical and quality-focused, whilst able to demonstrate flexibility and operate in a changeable environment, then you have found the right team. As a Financial Crime Operations Investigations Quality Control Analyst...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Are you an experienced Team Leader in the Financial Crime Investigations area and looking for your next career opportunity? Job Summary: As a Financial Crime Investigations Team Lead within Financial Crime Operations Investigations, you will have oversight of Investigators and their investigations/case management. You will ensure any identified...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Promote investigations, manage escalations, scrutinize unusual financial activities and file Suspicious Activity Reports. Job Summary: As a Financial Crime Investigations Analyst within our Financial Crime Operations team, you will become multi-skilled and work across the banking functions. We are expanding our consumer business in the UK and developing...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Promote quality control as an Analyst in our Financial Crime team, ensuring compliance through comprehensive reviews of client profiles. As a KYC Quality Control Analyst in our Financial Crime team with Chase, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?  As an Insights and Relationship Lead within the Fraud & Financial Crime Operations team, you will be responsible for collaborating with senior leaders, defining and...

  • KYC Divisional Lead

    7 months ago


    Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Do you have experience setting up strategic roadmaps within a Financial Crime environment ? As a KYC Divisional Lead within the Financial Crime Department, you will support the build-out of the KYC function and oversee the day-to-day operations of the On-boarding and/or Periodic Review process. You will oversee a team of KYC specialists responsible for on...


  • Midlothian, United Kingdom Sainsbury's Full time

    Role OverviewThe Financial Control Manager at Sainsbury's Bank will lead a team in delivering end-to-end financial processes for products and services, ensuring balance sheet reconciliation and substantiation. Key responsibilities include reviewing accounting processes and controls, designing and delivering improvement opportunities, managing actual issues...

  • Senior Accountant

    3 weeks ago


    Midlothian, United Kingdom Sainsbury's Full time

    "About You">We are looking for a qualified accountant with over three years of post-qualification experience, demonstrating a strong understanding of financial services control environments and end-to-end business processes. With your expertise in change management, risk management, and control design, you excel in managing a team to deliver efficient...


  • Midlothian, United Kingdom Sainsbury's Full time

    Why join us Joining the Financial Control team at Sainsbury's Bank offers a unique opportunity to be part of a dynamic and innovative environment within the finance sector. As a Financial Control Manager, you will play a key role in delivering core finance operations support, implementing key projects, and driving systems change for Sainsbury's Bank and...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    Are you a great team player and are experienced in financial reporting? Then you found the right position!  As a Financial Reporting Associate within the Financial Reporting team, you will be responsible for the issuance of interim, final and other financial statements of the collective vehicles serviced by the site on behalf of UK, Channel Islands,...


  • Midlothian, United Kingdom Sainsbury's Full time

    Why join us Joining Sainsbury's Bank as an Assistant Manager in Financial Control offers you the opportunity to be a pivotal member of our Finance team, contributing to the design and management of financial processes for specific products and services. With exposure to diverse stakeholders and the chance to support business change initiatives, you'll...

  • Escalator Engineer

    10 hours ago


    Edinburgh, Midlothian, EH1 3EG, Edinburgh, United Kingdom Stannah Full time

    Escalator Engineer- working days - Edinburgh/ Glasgow - at Stannah Join Our Team!Stannah have recently been awarded the Lift and Escalator contract with Network Rail. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company.Are you an experienced Escalator Engineer looking for an exciting job at...


  • Midlothian, United Kingdom Sainsbury's Full time

    "Your Role">You will lead a team in delivering end-to-end financial processes for products and services, ensuring balance sheet reconciliation and substantiation. Your responsibilities will include reviewing accounting processes and controls, designing and delivering improvement opportunities, managing actual issues or risk events within the team, acting as...


  • Midlothian, United Kingdom Sainsbury's Full time

    About Sainsbury's">Sainsbury's is a leading UK retailer offering a wide range of products and services. As a Financial Control Manager, you will play a key role in delivering core finance operations support, implementing key projects, and driving systems change for Sainsbury's Bank and Argos Financial Services.


  • Midlothian, United Kingdom Leonardo UK Ltd Full time

    We have an exciting opportunity to join Leonardo as a Supply Chain Sector Lead. Reporting into the VP Supply Chain for operational activity, with process and governance being managed by the Head of Supply Chain (Edinburgh). Main duties will be to ensure that any non commercial issues relating to production part material supply are managed to ensure material...


  • Midlothian, United Kingdom Leonardo UK Ltd Full time

    **_ The opportunity:_** At Leonardo, we are looking for a Manufacturing Team Lead. We have an exciting opportunity as a Manufacturing Team Lead in our Operations team to manage the manufacturing resource, assembly integration and test, within an integrated project team (IPT) to enable programme / project specific delivery requirements to be delivered on...

  • Fraud Specialist

    7 months ago


    Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach. As a Fraud Specialist within the First Party Fraud team, you will play a crucial role in our operations. Your investigative skills will be put to use as you manage...


  • Midlothian, United Kingdom Avaloq Full time

    Join our TeamAvaloq is seeking an experienced Financial Product Expert to lead the development of innovative software solutions for the financial industry. This is a fantastic opportunity to grow your career while making a meaningful impact.ResponsibilitiesYou will be responsible for designing, developing, and delivering high-quality software products,...


  • Midlothian, United Kingdom Leonardo UK Ltd Full time

    **_ The opportunity:_** An excellent opportunity to join the Leonardo Finance team as it builds it’s capability to support the growth in requirements around ESG and Sustainability. The role will help frame the Governance and Reporting requirements for Sustainability (ESG) in it’s UK business. This will work alongside Functional and Divisional teams...