Development Team Lead Volunteer

4 weeks ago

London, Greater London, United Kingdom Teenage Helpline Full time

About the Role

The Development Team Lead is responsible for overseeing Teenage Helpline's software and website development. This role involves communication with other Teenage Helpline team leads, managing team workload, developing solutions, planning new work with IT Project Managers, and producing user guides and associated development documentation.

Key Responsibilities

  • Work with IT Project Managers to ensure development projects are assigned and worked on.
  • Forecasting work through creation of development plans.
  • Promote best practices such as adhering to the project's software development lifecycle requirements.
  • Develop CI/CD pipelines for continuous integration testing and delivery.
  • Planning, overseeing, and monitoring team workload.
  • Planning initiatives and tracking associated timelines.
  • Management of the Development Team ensuring work is allocated, managed, and tracked effectively.
  • Reporting key updates and results to the CIO.
  • Identify opportunities for new solutions and improvements in Teenage Helpline's IT infrastructure and operations.
  • Overseeing the Development Team's involvement with IT projects to ensure software development best practices are upheld, documentation such as data diagrams are created, and relevant testing is completed.
  • Willingness to advise on the direction of development through clear reasoning and justification.
  • Collaborating with UI/UX Designers to deliver on website design.

Requirements

  • Enthusiasm and willingness to learn about Teenage Helpline's IT systems and processes.
  • Passion for website and software development and how it can create value for Teenage Helpline's operations.
  • Strong verbal and written communication skills.
  • Organisational skills and the ability to ensure set tasks are delivered on time.
  • Interest in establishing and adopting new ways of working to engage the Development Team in progressing with objectives.
  • Ability to plan and manage time effectively.
  • Experience working with others and leading a team.
  • Strong IT skills and proficient use of Microsoft applications.
  • Software engineering, programming, website development, and software development experience.
  • Experience with JavaScript, CSS, and HTML.
  • Familiarity with frameworks and libraries such as React and AngularJS.
  • Understanding of continuous integration and delivery (CI/CD).
  • Understanding of version control systems such as Git.
  • Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.

Benefits of Volunteering with Teenage Helpline

We recognize that you will be joining us and giving your time as an in-kind donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

  • Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions.
  • Becoming a member of a strong network of like-minded individuals spread across the UK who you can connect with and collaborate with both within and outside of the Charity.
  • Access to bespoke discounts specifically designed for nonprofit workers and Teenage Helpline volunteers.
  • Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Teenage Helpline has on its direct beneficiaries.

The Hiring Process

Our hiring process typically has two stages:

  1. Video or Written Application (when applicable).
  2. Interview with the Volunteering Coordinator for that role.

Please let us know if you require any accommodations for the interview process, and we will do our best to assist.

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