Telephony Customer Service Expert
6 days ago
The Asset Management Specialist role at Metro Bank Plc is a challenging and rewarding opportunity for someone who is passionate about delivering exceptional customer service and resolving complex issues.
Key responsibilities include:
- Working closely with customers to resolve arrears and complaints.
- Processing forbearance and executing process controls.
- Empathizing with customers experiencing financial hardship.
- Handling enquiries from customers with multiple product accounts.
To be successful in this role, you will need:
- Exceptional customer service skills and a passion for delivering high-quality work.
- Strong communication and problem-solving skills.
- Knowledge of Microsoft Word, Excel, and Teams.
We offer a competitive salary of £30,000 - £33,000 per annum, depending on experience. Additionally, we offer:
- Discretionary annual bonus.
- Generous holiday allowance.
- Attractive pension scheme.
- Healthcare.
- Life assurance.
- Colleague discounts.
We believe in supporting our employees' careers and providing opportunities for growth and development.
-
Customer Service Representative
6 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant in Leicester. This is an exciting opportunity to work in the energy industry, interacting with customers through face-to-face, telephony, and live chat.As a Retail Assistant, you will be responsible for providing excellent customer service,...
-
Energy Expert
7 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeAbout the RoleWe are seeking an Energy Expert to join our team in Leicester. As a key member of our Retail Hub, you will be responsible for interacting with customers through face-to-face, telephony, and live chat.You will work on a shift rotation basis, Monday to Saturday, and will be required to adapt to different customer contact channels seamlessly.Key...
-
Energy Expert Associate
7 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob SummaryWe are seeking an energetic and customer-focused individual to join our team in Leicester as an Energy Expert.This is a part-time role that requires no prior experience in the energy industry, as comprehensive training will be provided at our head office or virtually over a 6-month period within your part-time hours.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 weeks ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob Overview">This exciting part-time opportunity is perfect for individuals looking to start their career in the energy industry. As a retail assistant at our Leicester Retail Hub, you will play a vital role in delivering exceptional customer experiences, resolving inquiries, and fostering customer loyalty.Key Responsibilities:Provide Exceptional Customer...
-
Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Mettler-Toledo International Inc. Full timeJob Title: Customer Service RepresentativeAbout the Role:This is an exciting opportunity to join our sales team as a Customer Service Representative. In this role, you will be responsible for making outbound calls to generate qualified leads for our sales teams.Key Responsibilities:* Make outbound calls to businesses and individuals to promote our products...
-
Energy Expert
2 weeks ago
Leicester, Leicester, United Kingdom CV-Library Full timeWe are seeking a highly motivated and customer-focused individual to join our team as an Energy Expert (Part Time). This role will involve interacting with customers through face-to-face, telephony, and live chat. As a key member of our team, you will be responsible for resolving customer inquiries in a timely and professional manner.The successful candidate...
-
Customer Service Representative
6 days ago
Leicester, Leicester, United Kingdom Mettler-Toledo International Inc. Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Mettler-Toledo International Inc. As a key member of our sales team, you will be responsible for generating qualified leads and promoting our products and services through targeted marketing campaigns.Key Responsibilities:Maintain accurate records of contacts and...
-
Customer Service Expert with English
8 hours ago
Leicester, Leicester, United Kingdom TribePost Ltd Full timeJob SummaryWe are seeking a skilled Customer Service Expert to join our team in Leicester. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring their requests are processed accurately and efficiently.About the RoleIn this role, you will work closely with our internal teams to...
-
Energy Expert
7 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full time**Job Overview:**We are seeking a skilled and solution-focused individual to join our Leicester Retail Hub as an Energy Expert (Part Time). This role involves interacting with customers through face-to-face, telephony, and live chat. Our ideal candidate will have a positive attitude, excellent communication skills, and the ability to adapt to different...
-
Customer Service Expert
2 weeks ago
Leicester, Leicester, United Kingdom Inc Recruitment Ltd Full timeJob DescriptionSales and Customer Service advisors will approach new and potential customers on behalf of clients, keep up-to-date with relevant client product information, understand customer trends and market traits, and provide excellent customer service in a professional manner. They will also complete sales and relevant paperwork to a high standard and...
-
Sales and Customer Growth Expert
1 month ago
Leicester, Leicester, United Kingdom Howdens Joinery Ltd Full timeWe are seeking a Sales and Customer Growth Expert to join our team at Howdens Joinery Ltd. This is an exciting opportunity for a customer-focused individual to build strong relationships with new and existing trade customers, driving sales growth and delivering exceptional customer service.About the RoleAs a Sales and Customer Growth Expert, you will be...
-
LCV Service Expert
2 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeLCV Service Expert Wanted">An experienced LCV Service Expert is required to join our client's team in Leicester. This exciting opportunity involves working with a variety of commercial vehicles, including LCVs and HGVs.">Key Duties">The successful candidate will be responsible for carrying out routine maintenance tasks, diagnosing and resolving technical...
-
Financial Services Specialist
6 days ago
Leicester, Leicester, United Kingdom Metro Bank Plc Full timeRole OverviewIn this role, you will work closely with customers to resolve complex arrears cases and complaints, offering them a range of support tools. You will ensure that policy is always adhered to, by processing forbearance, executing process controls and undertaking various account level loss mitigation actions.Key ResponsibilitiesProvide exceptional...
-
Service Delivery Expert
2 weeks ago
Leicester, Leicester, United Kingdom Office Angels Full timeBecome a key player in our Service Delivery Expert team in Leicester, where you'll enjoy career development opportunities and make a real difference in customer support.In this role, you'll focus on delivering exceptional customer experiences by driving support standards through efficient administration. You'll work closely with a small team to manage...
-
Customer Focused Maintenance Expert
2 weeks ago
Leicester, Leicester, United Kingdom Medstrom Full timeCareer OpportunityMedstrom is seeking a Customer Focused Maintenance Expert to join our team in Leicester. As a Field Service Representative, you will be responsible for providing technical support and maintenance services to our customers.Main Responsibilities:To provide technical support and maintenance services to customers in Leicester and surrounding...
-
Sales and Service Representative
1 week ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeAbout UsWe are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to our award-winning app and smart meters. Our customers use around 11% less energy than the average bill-paying household.Job DescriptionWe are looking for people to join us in our Leicester Retail Hub, where...
-
Customer Service Representative
6 hours ago
Leicester, Leicester, United Kingdom The Highcross Lp Full timeAre you passionate about delivering exceptional customer experiences? As a Customer Service Representative at The Highcross Lp, you will be responsible for providing high-quality service to our customers, ensuring they feel valued and respected.The estimated salary for this role is £19,500 - £21,000 per annum, depending on experience. We are seeking an...
-
Sales and Customer Service Expert
2 weeks ago
Leicester, Leicester, United Kingdom SLS Recruitment Full timeSales and Customer Service OpportunityWe are seeking a highly skilled Sales and Customer Service professional to drive sales growth and provide exceptional customer experiences.This role offers an excellent chance to leverage your customer-facing experience and take your career to the next level, with a competitive salary of £30,000 per annum.About the...
-
Sales and Service Expert
2 weeks ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeRole SummaryWe are looking for a highly skilled Sales and Service Expert to join our team in Leicester. In this role, you will work closely with customers to provide exceptional support and sales guidance.The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to adapt to different customer...
-
Customer Service Representative
1 month ago
Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleSunbelt Rentals Careers offers an exciting opportunity for a talented individual to join our Customer Service team as a Rental Solutions Specialist. As a Rental Solutions Specialist, you will be responsible for delivering exceptional customer service and providing solutions to meet our clients' rental needs.You will work closely with our...