Service Delivery Expert
16 hours ago
Become a key player in our Service Delivery Expert team in Leicester, where you'll enjoy career development opportunities and make a real difference in customer support.
In this role, you'll focus on delivering exceptional customer experiences by driving support standards through efficient administration. You'll work closely with a small team to manage administration processes and procedures, such as:
- Efficiently processing customer orders
- Managing customer expectations and resolving queries promptly
- Fostering strong relationships with customers' departments
- Collaborating with internal teams to meet high customer support standards
To excel as a Service Delivery Expert, you'll need:
- Proven experience in order processing
- Excellent communication skills and analytical mindset
- Ability to prioritize tasks and manage multiple responsibilities
This role offers a competitive salary, free parking, flexible working hours, and a comprehensive benefits package. Our aim is to create a supportive and inclusive work environment that encourages growth and well-being.
The estimated salary for this position is £28,000 - £33,000 per annum, depending on experience.
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Service Delivery Manager
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