Service Delivery Expert

16 hours ago


Leicester, Leicester, United Kingdom Office Angels Full time

Become a key player in our Service Delivery Expert team in Leicester, where you'll enjoy career development opportunities and make a real difference in customer support.

In this role, you'll focus on delivering exceptional customer experiences by driving support standards through efficient administration. You'll work closely with a small team to manage administration processes and procedures, such as:

  1. Efficiently processing customer orders
  2. Managing customer expectations and resolving queries promptly
  3. Fostering strong relationships with customers' departments
  4. Collaborating with internal teams to meet high customer support standards

To excel as a Service Delivery Expert, you'll need:

  • Proven experience in order processing
  • Excellent communication skills and analytical mindset
  • Ability to prioritize tasks and manage multiple responsibilities

This role offers a competitive salary, free parking, flexible working hours, and a comprehensive benefits package. Our aim is to create a supportive and inclusive work environment that encourages growth and well-being.

The estimated salary for this position is £28,000 - £33,000 per annum, depending on experience.


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