Service Delivery Coordinator
22 hours ago
Estimated Salary: £32,000 - £35,000 per annum
Key Responsibilities:
- Lead and manage a team of customer service advisors.
- Develop and implement effective service delivery strategies.
- Maintain excellent customer relationships and resolve customer complaints.
About You:
To be successful in this role, you will need to have experience in a customer-facing role, preferably in a call centre or office-based environment. You will have excellent communication skills, be solution-driven, and able to work effectively in a fast-paced environment.
Benefits:
- 25 days annual leave (plus bank holidays)
- Salary exchange pension scheme
- Life cover
- Private medical insurance
- Personal lease car
- Healthcare cash plan
- Buying and selling annual leave
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Professional Body Subscription
- Free on-site parking at our office located close to Wigston town centre
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