Sales and Service Representative

3 weeks ago


Leicester, Leicester, United Kingdom Utilita Energy Full time
About Us

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to our award-winning app and smart meters. Our customers use around 11% less energy than the average bill-paying household.

Job Description

We are looking for people to join us in our Leicester Retail Hub, where you will interact with customers through face-to-face, telephony, and live chat. Don't worry if you don't have previous experience in the energy industry, as all of this is covered in either our 4-week full-time induction at our head office in Chandlers Ford (all expenses paid) or a virtual 6-month training programme that can be completed within your part-time hours.

Requirements
  • You will be able to adapt to different customer contact channels, such as face-to-face, live chat, or phone support.
  • You will be able to work towards targets and meet sales and service goals.
  • You will be able to provide exceptional customer service and resolve customer inquiries efficiently.

Estimated Salary: £12,636 per year (based on 20 hours per week)



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