Energy Expert
5 days ago
**Job Overview:**
We are seeking a skilled and solution-focused individual to join our Leicester Retail Hub as an Energy Expert (Part Time). This role involves interacting with customers through face-to-face, telephony, and live chat. Our ideal candidate will have a positive attitude, excellent communication skills, and the ability to adapt to different customer contact channels.
**Key Responsibilities:**
- Provide exceptional customer service via face-to-face interactions, phone support, and live chat.
- Utilize our in-house CRM system to resolve customer inquiries and complaints efficiently.
- Top up customers' gas and electric meters accurately and promptly.
- Offer energy efficiency tips and tricks to customers to help them reduce their energy consumption.
- Handle PayPoint and Payzone transactions securely and efficiently.
- Work towards sales and service goals, promoting our products to customers who need them.
- Collaborate with local charities and organizations to make a positive impact on the community.
**Requirements:**
- A positive and solution-focused attitude.
- Excellent communication and interpersonal skills.
- Ability to adapt to different customer contact channels.
- Previous experience in a customer-facing role is advantageous but not essential.
**What We Offer:**
- A competitive salary of £25,272 per annum (£12,636 pro-rata for 20 hours per week).
- A bonus scheme that rewards personal and business achievements.
- Opportunities for career progression and training.
- Access to exclusive benefits, including health care, employee assistance program, and pension scheme.
- A paid volunteering day to give back to the community.
-
Energy Expert
5 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeAbout the RoleWe are seeking an Energy Expert to join our team in Leicester. As a key member of our Retail Hub, you will be responsible for interacting with customers through face-to-face, telephony, and live chat.You will work on a shift rotation basis, Monday to Saturday, and will be required to adapt to different customer contact channels seamlessly.Key...
-
Energy Expert Associate
5 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob SummaryWe are seeking an energetic and customer-focused individual to join our team in Leicester as an Energy Expert.This is a part-time role that requires no prior experience in the energy industry, as comprehensive training will be provided at our head office or virtually over a 6-month period within your part-time hours.Key ResponsibilitiesProvide...
-
Green Energy Support Specialist
4 days ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeTransforming Customer Experiences:At Octopus Energy, we're committed to delivering exceptional customer experiences that exceed expectations. As a Green Energy Support Specialist, you'll play a key role in achieving this goal, working closely with our team to ensure seamless interactions with our customers.Key Responsibilities:You'll be responsible for...
-
Energy Supply Account Manager
3 weeks ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeOctopus Energy for Business is a rapidly growing company that helps UK businesses thrive with its innovative energy products and exceptional customer service. We're looking for an experienced professional to join our team as an Account and Data Executive. This role will involve owning every aspect of large business energy supply, building relationships with...
-
Sales and Service Expert
2 weeks ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeRole SummaryWe are looking for a highly skilled Sales and Service Expert to join our team in Leicester. In this role, you will work closely with customers to provide exceptional support and sales guidance.The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to adapt to different customer...
-
Octopus Energy Client Services Representative
2 weeks ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeDelivering exceptional customer experiences in the energy sector is paramount to success. At Octopus Energy, we're searching for a skilled Customer Onboarding Specialist to join our team in Coventry.In this pivotal role, you will cultivate meaningful relationships with our clients, educate them on our offerings, and empower them to make informed decisions...
-
Consultant Energy Sales Expert
2 weeks ago
Leicester, Leicester, United Kingdom UTILITY BIDDER LIMITED Full timeAbout Utility Bidder LimitedWe are a leading energy consultancy based in the UK, dedicated to helping businesses find the best energy deals.Our team of experts provides exceptional services to clients across various industries, helping them to reduce their energy costs and improve their bottom line.Estimated Salary: £40,000 - £50,000 per annumJob...
-
Energy Efficiency Expert
1 week ago
Leicester, Leicester, United Kingdom Penguin Recruitment Ltd Full timeJob Opportunity:This is a fantastic chance for anyone seeking to gain their DEA Accreditation and work alongside expert Energy Assessors as an Existing Dwellings Technical Advisor. The role offers a great working environment, allowing you to familiarize yourself with the industry and advance your career.Key Benefits:A competitive salary of £24,000 –...
-
Energy Assessment Expert
2 weeks ago
Leicester, Leicester, United Kingdom Penguin Recruitment Full timeJob OverviewPenguin Recruitment is seeking a skilled Existing Dwellings Technical Advisor to join their team. As an Existing Dwellings Technical Advisor, you will work closely with expert Energy Assessors and provide support to members through auditing and communication.The ideal candidate will have excellent verbal and written communication skills, a DEA...
-
Energy Delivery Expert
2 weeks ago
Leicester, Leicester, United Kingdom Network Plus Services Full timeWe are seeking a skilled Energy Delivery Expert to join our team at Network Plus Services. As an Energy Delivery Expert, you will be responsible for delivering first-class services to our customers while prioritizing safety. You will work within a regional team of engineers and participate in a regular standby rota. A full UK driving license is essential.The...
-
Energy Advisor Expert
4 days ago
Leicester, Leicester, United Kingdom Flogas Britain Ltd Full timeJob DescriptionWe are seeking an experienced Customer Experience Advisor to join our team in Syston, Leicester. This is a hybrid working role, with opportunities to work from home one or two days a week. You will be required to work on Saturdays on a 1 in 4 weekend rotation.Key ResponsibilitiesDeliver exceptional customer experiences through expert advice...
-
Commercial Litigation Expert
2 weeks ago
Leicester, Leicester, United Kingdom Yu Energy Full timeJob Title: Commercial Litigation ExpertAbout the Role:We are seeking an experienced and ambitious commercial litigation expert to join our litigation and dispute resolution team within the debt and commercial function at Yu Energy. This is an exciting opportunity for someone looking to take the next step in their career and lead a legal solution for a...
-
Energy Sector IT Expert
1 month ago
Leicester, Leicester, United Kingdom Client Server Full timeJob DescriptionWe are seeking an experienced Solution Architect to join our team in the East Midlands office. You will work with clients to integrate our software solutions with their existing systems, and provide technical expertise on product knowledge.Key Responsibilities:Liaise with client stakeholders and technology teams to deliver projectsIntegrate...
-
Sales Energy Expert
2 weeks ago
Leicester, Leicester, United Kingdom Utility Bidder Limited Full timeAbout Utility Bidder LimitedWe're a leading energy consultancy in the UK, focused on providing exceptional services to businesses. Our team is passionate about helping companies find the best energy deals, and we're now seeking experienced Sales Consultants to join us in Leicester city centre.As an Energy Sales Consultant, you'll be responsible for...
-
Renewable Energy Installation Expert
2 weeks ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeJob Responsibilities">As a Low Carbon Apprentice, you'll work with our awesome team to support the installation of low-carbon technology, including air source heat pumps, in customers' homes. Your responsibilities will include interacting with customers to install, service, fault find and repair our technology, and planning, selecting, installing, servicing...
-
Commercial Energy Solutions Expert
1 week ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking an experienced Account and Data Executive to join our team. This role will be responsible for owning every aspect of our customers' portfolios, addressing queries, complaints, billing, and metering work. The ideal candidate will have strong industry knowledge, excellent communication skills, and the ability to work autonomously.
-
Sales Energy Broker Manager
2 weeks ago
Leicester, Leicester, United Kingdom UTILITY BIDDER LIMITED Full timeAbout Our CompanyUtility Bidder Limited is a leading energy consultancy based in the UK, dedicated to helping businesses find the best energy deals.Our team of experts provides exceptional services to clients across various industries, helping them to reduce their energy costs and improve their bottom line.Estimated Salary: £50,000 - £60,000 per annumJob...
-
Customer Onboarding and Retention Expert
2 weeks ago
Leicester, Leicester, United Kingdom Octopus Energy Full timeSucceeding in the energy industry demands a relentless pursuit of customer satisfaction. As an Octopus Energy Customer Onboarding Specialist, you will form lasting connections with our clients and guide them towards the most suitable tariffs.Responsibilities:Communicate effectively with potential clients, providing detailed information about our products and...
-
Energy Efficiency Engineer
5 days ago
Leicester, Leicester, United Kingdom Rock Full timeAbout the Company:Rock is a leading provider of gas heating and hot water solutions.Job Description:The Energy Efficiency Engineer will be responsible for installing and maintaining gas heating and hot water systems, ensuring optimal energy efficiency and safety.Key Responsibilities:Conduct thorough site assessments to identify energy-saving...
-
Customer Service Representative
5 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob Title: Energy Expert (Part Time)We are seeking a highly motivated and customer-focused individual to join our team in Leicester.No prior experience in the energy industry is required, as we provide comprehensive training either at our head office or a virtual 6-month program that can be completed within your part-time hours.About the RoleProvide...