Energy Advisor Expert

7 days ago


Leicester, Leicester, United Kingdom Flogas Britain Ltd Full time

Job Description

We are seeking an experienced Customer Experience Advisor to join our team in Syston, Leicester. This is a hybrid working role, with opportunities to work from home one or two days a week. You will be required to work on Saturdays on a 1 in 4 weekend rotation.

Key Responsibilities

  • Deliver exceptional customer experiences through expert advice and support
  • Provide guidance on energy solutions to customers
  • Prioritize tasks and manage multiple responsibilities in a fast-paced environment
  • Negotiate effectively with customers to resolve issues

Requirements

To be successful in this role, you will need:

  • Experience in a customer-facing role, particularly in energy or related industries
  • Excellent communication skills, both written and verbal
  • Ability to work well under pressure and meet deadlines
  • Basic knowledge of MS Office and attention to detail

Salary and Benefits

We offer a competitive salary of £26,500 per annum, plus bonus up to £150 per month (OTE). You will also receive:

  • Discounted gym membership
  • Fully funded eye test and contribution towards glasses
  • Employee Assistance Programme with 24/7 helpline

About Flogas Britain Ltd

We are a leading energy supplier, committed to delivering renewable energy solutions to hundreds of thousands of customers across Britain. We pride ourselves on being an equal opportunities employer and welcome applications from all backgrounds.


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