Customer Service Expert with English
3 days ago
Job Summary
We are seeking a skilled Customer Service Expert to join our team in Leicester. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring their requests are processed accurately and efficiently.
About the Role
In this role, you will work closely with our internal teams to resolve client queries and ensure that all client requests are fulfilled in a timely manner. You will also be responsible for processing invoices and orders through Salesforce.
Key Responsibilities
- Process client requests and orders accurately and efficiently.
- Resolve client queries via phone, email, and web chat.
- Maintain accurate records and ensure compliance with regulatory requirements.
Requirements
To succeed in this role, you must have strong English skills, backed by relevant qualifications. Previous experience in data inputting and data systems is essential. Excellent interpersonal skills and the ability to work independently are also required.
What We Offer
As a valued member of our team, you will enjoy a competitive salary of £23,898 per annum, plus excellent benefits, including hybrid working, performance-related bonuses, life assurance, additional holiday purchase, health cash plan, subsidised gym memberships, cycle to work scheme, discount vouchers, and access to wellbeing resources.
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