Banking Customer Service Specialist

1 day ago


Glasgow, Glasgow City, United Kingdom Lloyds Bank plc Full time

Becoming a Banking Customer Service Specialist at Lloyds Bank plc is an exciting opportunity to develop your skills and expertise in a dynamic and customer-focused environment. As a key member of our branch-based team, you will provide expert advice and support to customers, helping them navigate complex financial situations.

Key Responsibilities:

  • Provide personalized support to customers, addressing their concerns and resolving issues efficiently
  • Work collaboratively with colleagues to achieve business objectives and deliver high-quality results
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements

Requirements:

  • Degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively

Benefits:

  • Competitive salary: £23,500 - £25,000 per annum
  • Pension scheme with employer contributions
  • Annual performance-related bonus
  • Share schemes including free shares

About Lloyds Banking Group:

We are a leading provider of financial services, committed to helping Britain prosper. Our values-driven culture focuses on putting customers first, and we strive to create a diverse and inclusive workplace that reflects the communities we serve.



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