Jira Cloud Management Specialist

1 week ago


Watford, Hertfordshire, United Kingdom Proactive Appointments Limited Full time

We are seeking an experienced Jira Administrator/Developer to support and maintain our Jira/JSM projects. This role involves developing enhanced functionality to support our fast-growing business around Hybrid Cloud Management.

The ideal candidate will provide daily support and maintenance to our Atlassian estate, working with business teams to define and implement enhanced processes, workflows, and integration/automation with other applications. Key responsibilities include:

  • Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie)
  • Defining and optimising business and technical processes via Workflows, SLAs, integration, and automation
  • Designing and supporting integrations with other customer service desks and applications
  • Setting up new CMDB and associated knowledge store
  • Working with colleagues to enhance reporting and dashboards

The successful candidate will have a strong understanding of Atlassian tools and experience in managing complex projects. They will also possess excellent communication and problem-solving skills, with the ability to work collaboratively as part of a team.

We offer a competitive salary range of £60,000-£65,000 per annum, plus Company Benefits + Bonus. Based in Watford, this role offers hybrid working arrangements. If you are a motivated and experienced professional looking for a new challenge, please apply.


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