Jira Administrator/Developer Position

2 weeks ago

Watford, Hertfordshire, United Kingdom Proactive Appointments Full time

Job Title: Jira Administrator/Developer

At Proactive Appointments Limited, we are seeking an experienced Jira Administrator/Developer to support and maintain our Jira/JSM projects and develop enhanced functionality to support our fast-growing business around Hybrid Cloud Management.

About the Role

The successful candidate will be responsible for providing daily support and maintenance to our Atlassian estate and working with business teams to define and implement enhanced processes, workflows and integration/automation with other applications to aid with the business growth in automation and efficiencies for supporting customers.

Key Responsibilities

  • Configuration, maintenance and administration of Atlassian products (Jira, Jira Service Management, Opsgenie).
  • Defining and optimising business and technical processes via Workflows, SLAs, integration and automation.
  • Design and support integrations with other customer service desks and other applications.
  • Set up new CMDB and associated knowledge store.
  • Work with colleagues to enhance reporting and dashboards.

Company Values

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.

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