Jira Administrator/Developer

3 weeks ago

Watford, Hertfordshire, United Kingdom Proactive Appointments Full time

Jira Administrator/Developer Role Overview

We are seeking an experienced Jira Administrator/Developer to support and maintain our Jira/JSM projects and develop enhanced functionality to support our fast-growing business around Hybrid Cloud Management.

The ideal candidate will have a strong background in Jira administration, configuration, and development, as well as experience with Atlassian products and cloud management.

Key Responsibilities:

  • Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie).
  • Defining and optimising business and technical processes via Workflows, SLA's, integration and automation.
  • Design and support integrations with other customer service desks and other applications.
  • Set up new CMDB and associated knowledge store.
  • Work with colleagues to enhance reporting and dashboards.

About Us

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.

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