Jira System Administrator

4 days ago

Watford, Hertfordshire, United Kingdom Proactive Appointments Limited Full time

Job Title: Jira System Administrator

Job Type: Permanent

Salary: £60,000 + Company Benefits + Bonus

Location: Hybrid working

This is a permanent Jira Administrator job that will involve supporting and maintaining our Jira/JSM projects and developing enhanced functionality to support our fast-growing business around Hybrid Cloud Management.

The role will involve providing daily support and maintenance to our Atlassian estate and working with business teams to define and implement enhanced processes, workflows, and integration/automation with other applications to aid with the business growth in automation and efficiencies for supporting customers.

Responsibilities:
  • Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie).
  • Defining and optimising business and technical processes via Workflows, SLA's, integration, and automation.
  • Design and support integrations with other customer service desks and other applications.
  • Set up new CMDB and associated knowledge store.
  • Work with colleagues to enhance reporting and dashboards.

Please note that due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website Privacy Notice.

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