Client Support Specialist
1 week ago
We are seeking a skilled Client Support Specialist to join our team at beBee Professionals in Cardiff. The successful candidate will be responsible for delivering exceptional customer service, handling queries efficiently, and working collaboratively with colleagues to achieve excellent customer satisfaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide product and service information, resolving customer issues promptly
- Collaborate with internal teams to resolve complex customer complaints
- Maintain accurate customer records and follow-up tasks
- Ensure seamless customer experience through efficient issue resolution
Essential Skills
- Previous experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to multitask and work under pressure
- Proficiency in Microsoft Office and CRM software
Compensation Package: Competitive salary range: £26,000 - £32,000, plus performance-based bonuses, health insurance, and opportunities for career growth.
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Client Support Specialist
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Higher Education Support Specialist
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Mental Health Support Specialist
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Client Relations Specialist
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Client Relationship Specialist
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Cardiff Client Support Specialist
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