Tax and Benefit Specialist
7 days ago
At NEC Software Solutions, we are committed to developing and expanding the skill and knowledge sets of our colleagues. We are seeking a highly skilled Revenues and Benefits Assessor to join our team and contribute to our success.
The ideal candidate will have experience working with Northgate / Academy / IBS (Civica) Systems, strong problem-solving skills, and excellent communication abilities.
The salary for this position is estimated at around £25,000 - £30,000 per annum, depending on location and experience.
Key Responsibilities and RequirementsKey responsibilities include:
- Processing all Housing / Council tax changes, RTI cases, and new claims following procedures and KPIs.
- Dealing directly with customers via letter, email, and telephone to ensure delivery against service contractual requirements.
- Meeting deadlines and performing duties with minimal support.
Requirements include:
- Experience of using Northgate / Academy / IBS (Civica) Systems.
- Proven problem-solving skills and good customer service abilities.
- Working knowledge of Housing Benefits / Council Tax and ability to deliver under pressure.
We offer opportunities for career progression and a range of benefits, including Private Medical Cover, paid holiday, and a Group Pension Plan.
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