Healthcare Support Specialist
2 days ago
Job Overview:
The Blackhall and Peterlee Practice is seeking a highly skilled Healthcare Support Specialist to join their team. This role requires strong communication skills, ability to work independently, and excellent organizational abilities.
Responsibilities:
- Welcoming patients to the practice, booking and rearranging appointments, maintaining and monitoring the practice appointment system
- To ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Care Navigation - Signpost patients to the most appropriate service (internally or externally)
- Action medication queries / repeat prescription / online repeat prescription requests
Requirements:
- Customer service skills
- Excellent communication skills (written and oral)
- Ability to work on own initiative
- Ability to work as a team member and autonomously
Benefits:
- A competitive salary of £12.20 per hour
- A supportive and dynamic work environment
- Ongoing training and development opportunities
About Us:
The Blackhall and Peterlee Practice is a leading healthcare provider in the region, with a commitment to delivering high-quality patient care. Our team is dedicated to providing a warm and welcoming experience for all patients.
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