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Contract Management Specialist
2 months ago
Job Summary:
NSS, a leading provider of cleaning services, is seeking a highly organized and detail-oriented individual to join our Customer Service department as a Contract Management Specialist. This role is responsible for managing the purchase order lifecycle, ensuring accurate customer information, and communicating with relevant departments.
Key Responsibilities:
- Manage the purchase order lifecycle, including ensuring all cleaning customers have a valid purchase order in place.
- Ensure the operational system holds accurate customer information.
- Enforce the PO process and communicate with relevant departments.
- Take responsibility for managing additions and reductions, chasing expiring purchase orders, and escalating issues to senior management.
- Provide stakeholders with regular updates on purchase order status.
What We Offer:
- Free onsite parking.
- Free refreshments in a friendly and sociable office environment.
- Opportunities for career progression and development within the company.
- 25 days annual holiday + bank holidays.
- Monthly Reward and Recognition Scheme.
- Trade Point Card with discounts at B&Q.
- Day off for your birthday after length of service.
- Eye care vouchers.
- Referral bonus scheme.
- Medicash health cash plan.
Requirements:
- A proven track record working in a similar role.
- Strong PC skills and ability to pick up new systems.
- Excellent attention to detail.
- Excellent communication and interpersonal skills.
- The ability to prioritize tasks and workload.
