Night Hotel Operations Coordinator

2 days ago


Manchester, United Kingdom AccorHotel Full time
Accommodation Night Shift Responsibilities

The successful candidate will be responsible for welcoming guests, handling check-ins and check-outs, processing walk-in reservations, and managing bookings via phone and email. They will also respond to guest inquiries, resolve issues, and address complaints promptly and professionally.

In addition, the Night Hotel Operations Coordinator will perform end-of-day system closures, conduct regular security rounds, support and conduct night audit procedures using the hotel management system, and generate and review nightly reports.



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