Lead Night Operations Coordinator
1 month ago
We are seeking a highly skilled and experienced Lead Night Operations Coordinator to join our team at Clayton Hotel Manchester City Centre.
Job SummaryThe successful candidate will be responsible for assisting the Night Manager with the day-to-day operations of the hotel, ensuring that all guests receive a warm and welcoming experience. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in hospitality.
Key Responsibilities- Assist the Night Manager in overseeing the smooth operation of the hotel during evening hours.
- Ensure that all guests receive a high level of service and attention to detail.
- Monitor and maintain accurate records of hotel activities and incidents.
- Collaborate with colleagues to achieve departmental targets and goals.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- 6-12 months experience in a similar role.
- Excellent organisational skills and ability to oversee and delegate work to others.
- A warm and friendly personality when dealing with colleagues and guests.
- Ability to work independently as well as part of a team.
The estimated salary for this role is £30,000 - £40,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including comprehensive training and development opportunities, health insurance, and access to exclusive discounts and perks.
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