Cleaning Operations Manager

2 weeks ago


Southport, Sefton, United Kingdom TENON FM Full time

Main Responsibilities:

  • Lead the housekeeping team to ensure a high-standard cleaning service is delivered across the site.
  • Work closely with the Account Management team to ensure excellent service delivery and client satisfaction.
  • Supervise cleaning staff, providing guidance and support to achieve excellent service levels and high standards of hygiene and cleanliness.
  • Manage equipment, materials, and stock levels, placing orders as necessary.
  • Conduct regular site cleaning audits, identifying areas for improvement and implementing changes within a 48-hour timeframe.
  • Support in the recruitment and training of new employees, including site familiarisation and cleaning regime training.
  • Provide hands-on cleaning support across sites and respond to cleaning requests as needed.
  • Contribute to maintaining good relationships with customer representatives on site.

About You:

  • Proven experience as a Cleaning Supervisor or equivalent.
  • Hands-on approach with a focus on delivering high-quality results.
  • Excellent communication and interpersonal skills, with the ability to build credible relationships.
  • Strong organisational skills, with the ability to manage priorities and deadlines.
  • Ability to work flexibly as part of a team, with a self-motivated approach.

About Us:

Tenon FM is a leading Facilities Management company with a strong reputation for delivering high-quality services to clients across the UK.

We are committed to providing a positive and supportive work environment, where our employees can grow and develop their careers.


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