Contact Centre Team Leader

Job SummaryWe're seeking a highly skilled and experienced Contact Centre Team Leader to join our team at Hastings Direct. As a key member of our leadership team, you'll be responsible for driving the performance and success of our contact centre operations.Key ResponsibilitiesLead and develop a high-performing team to deliver exceptional customer service and...

About the RoleContact Centre Leader - Retentions SpecialistHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for a skilled Contact Centre Leader to join our team and drive our retentions strategy forward.Key Responsibilities• Actively support the development of the team to...

Experienced Contact Centre Team Leader - Part TimeExperienced Contact Centre Leader – Part TimeWe are seeking a skilled Contact Centre Team Leader to join our team in Leicester. As a result of our UK Retentions department expanding significantly, we need someone with experience to help us on our onshoring journey.You will be responsible for building a...

**The Opportunity**Macildowie Recruitment and Retention is seeking a seasoned professional to lead their Contact Centre operations. The successful candidate will be responsible for managing all aspects of the Contact Centre, including the delivery of support services across various channels.Key Responsibilities:Lead and manage the delivery of Contact Centre...

Job SummaryWe are seeking a highly skilled Team Manager to lead our International team in delivering exceptional customer service. The ideal candidate will have previous management experience and a strong understanding of working within a customer service and/or contact centre environment.Key ResponsibilitiesLead and motivate a team to provide outstanding...

About the RoleWe are seeking an experienced Contact Centre Team Leader to join our team in Leicester, with a strong background in customer-facing leadership and data-driven decision-making.ResponsibilitiesLead a team of contact centre agents, focusing on customer satisfaction and retention.Develop and implement strategies to improve first-time call...

Role OverviewAs a Contact Centre Leader at Hastings Direct, you will be responsible for driving the performance and success of our Retentions team. This is an exciting opportunity to join a dynamic and ambitious company that is committed to delivering exceptional customer service and achieving outstanding results.Key ResponsibilitiesSupport the development...

Company Overview: NEXT Online is a leading international retailer with a presence in over 130 countries. Our Leicester contact centre is a state-of-the-art facility that offers a dynamic and supportive work environment for our team members. As an International Language Advisor, you will play a vital role in providing exceptional service to our customers...

Senior Consultant - Call & Contact Centre ExpertAre you a seasoned Commercial Recruitment Consultant looking for a new challenge in a supportive and dynamic environment?We are seeking an experienced professional to expand our foothold in the Call & Contact Centre sector.Key ResponsibilitiesIdentify and win new business opportunitiesProvide exceptional...

The Role:This is an exciting opportunity to take on a leadership role within our Nursery Team at Nurse Seekers Ltd. As an Engineering Reliability Team Leader, you will be responsible for supervising up to 12 machine operators and associated machines and auxiliary equipment to achieve production output targets.Key Responsibilities:Supervise and lead a team of...

About the RoleWe are seeking an experienced Customer Service Centre Team Leader to join our team at IOSH. As a key member of our customer service team, you will be responsible for leading a team of customer service advisors and ensuring exceptional service for our members, applicants, and other stakeholders.Key ResponsibilitiesLead a team of customer service...

About the Role:We are seeking a Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and prompt dispatch of engineer calls.Your Key Responsibilities:Manage team performance to achieve contracted client...

About the Role:We are seeking a Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and prompt dispatch of engineer calls.Your Key Responsibilities:Manage team performance to achieve contracted client...

Job Title: Merchant Sales Team LeaderJob Summary:Universal Business Team is seeking a highly skilled Merchant Sales Team Leader to join their team. As a key member of the sales team, you will be responsible for building and leading the UK Merchant Sales team to drive revenue sales within gross profit requirements.Key Responsibilities:Build and lead the UK...

About the Role:We are seeking a highly skilled Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and driving engineer safety.Key Responsibilities:Manage team performance to achieve contracted client KPIsPrepare...

About the Role:We are seeking a highly skilled Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and prompt dispatch of engineer calls.Key Responsibilities:Manage team performance to achieve contracted client...

We are seeking a dedicated Care Team Leader to join our team in Leicester. As a key member of our leadership team, you will be responsible for inspiring and motivating a team of support workers to deliver exceptional person-centred care and support.Key Responsibilities:Lead and Motivate: Effectively lead and motivate a team of support workers to ensure...

Leadership Opportunity at Hastings DirectWe are seeking a talented and experienced leader to join our team at Hastings Direct. As a Team Leader, you will be responsible for ensuring that your team achieves all quality and customer outcomes, embedding a coaching and performance management culture within your team, and creating the time, space, and confidence...

We are seeking a dedicated and compassionate Care Team Leader to join our team at Finch Henry Job Corps Center. As a Care Team Leader, you will play a vital role in ensuring the highest standards of care are maintained for our residents.Your key responsibilities will include planning and implementing care that promotes a sense of security, dignity, and...

Are you a highly skilled and experienced team leader looking for a new challenge? We have an exciting opportunity for a Customer Service Team Leader to join our high-volume call centre in the UK.Job DescriptionKey Responsibilities:Manage team performance to ensure quality customer call handling and prompt dispatch of engineer calls, achieving contracted...