Customer Service Team Leader

Customer Service Team LeaderAs a Customer Service Team Leader at Otis, you will be responsible for managing team performance, ensuring quality customer call handling, and prompt dispatch of engineer calls. You will also prepare cover rota's for all UK regions, monitor notes added to the CRM system by agents, and act as an escalation interface for field...

About the Role:We are seeking a highly skilled Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and driving engineer safety.Key Responsibilities:Manage team performance to achieve contracted client KPIsPrepare...

About the Role:We are seeking a Customer Service Team Leader to join our Contact Call Centre in Leicester. As a key member of our team, you will be responsible for managing team performance, ensuring quality customer call handling, and prompt dispatch of engineer calls.Your Key Responsibilities:Manage team performance to achieve contracted client...

Job Title: Merchant Sales Team LeaderJob Summary:Universal Business Team is seeking a highly skilled Merchant Sales Team Leader to join their team. As a key member of the sales team, you will be responsible for building and leading the UK Merchant Sales team to drive revenue sales within gross profit requirements.Key Responsibilities:Build and lead the UK...

Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Maximus Services, LLC. As a key member of our Accommodation Office, you will be responsible for providing exceptional customer service, coaching and developing a team of customer service advisors, and ensuring the office is adequately prepared and organized for...

Leadership Opportunity at Hastings DirectWe are seeking a talented and experienced leader to join our team at Hastings Direct. As a Team Leader, you will be responsible for ensuring that your team achieves all quality and customer outcomes, embedding a coaching and performance management culture within your team, and creating the time, space, and confidence...

We are currently recruiting an experienced Admin Team Leader to join our Central Accreditation and Data team. The successful candidate will play a key role in supporting the day-to-day operations of our team.This is an excellent opportunity for an administrator looking to develop their skills and knowledge in data management and customer care. The ideal...

Cadent is excited to be part of the future of UK energy. We have a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets.We're making a difference through innovation and new ways of working. As a Customer Centre Senior Administrator, you will play a key role in driving...

About the RoleWe're seeking an experienced Claims Team Leader to join our team at Hastings Direct. As a Claims Team Leader, you'll be responsible for ensuring that your team achieves all quality and customer outcomes.Key ResponsibilitiesEmbedding a coaching and performance management culture within your team, ensuring teams are engaged, motivated within a...

Customer Service Team LeaderSalary: Competitive Salary + Pension + BenefitsYou'll be offered top-class, in-house training giving you the knowledge and tools to deal with a wide range of queries.An insight into a highly technical field, giving you the chance to get your foot in the door with a global company that puts you at the heart of our business.We'll...

Job Title: Field Services LeaderWe are seeking a highly motivated Field Services Leader to join our team at Rise Technical Recruitment. As a Field Services Leader, you will be responsible for leading a team of field operatives in the Vending and Cleaning sectors.Responsibilities:To lead a team of field operatives and ensure high levels of customer...

About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Otis. As a Customer Service Representative, you will be the primary interface between our internal and external customers, providing exceptional service and support to ensure customer satisfaction.Key ResponsibilitiesReceive and adjudicate emergency breakdown...

Location: Not SpecifiedContracted Hours Available: 17We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help fulfill this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.As a Team Leader, you will be responsible...

The Role:This is an exciting opportunity to take on a leadership role within our Nursery Team at Nurse Seekers Ltd. As an Engineering Reliability Team Leader, you will be responsible for supervising up to 12 machine operators and associated machines and auxiliary equipment to achieve production output targets.Key Responsibilities:Supervise and lead a team of...

Company OverviewTesco is a leading retail company committed to serving its customers, communities, and the planet. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move.Salary and BenefitsWe offer an attractive salary starting from £14 per hour, with opportunities for progression. As a Shift Leader, you will...

About the RoleWe are seeking an experienced Retail Team Leader to join our team at Card Factory, where you will play a key role in driving commercial growth and developing a customer-centric culture within our stores.

About the RoleWe are seeking a skilled Team Leader to join our team at Company Shop Group. As a Team Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve business objectives.Key ResponsibilitiesLead by example and uphold Company Shop Group values at all timesEffectively communicate with and...

We are currently working with a Local Government Authority who are looking for a Financial Services Team Leader – Exchequer Services to support with leading and managing the Financial Services Function.The Financial Services Function includes accounts receivable, accounts payable, income collection, bank reconciliation, VAT, and Payroll.Key...

Customer Hub Leadership RoleWe're looking for a talented leader to join our Customer Hub team. As a key member of our team, you'll be responsible for leading a team of water specialists and ensuring the happiness and service of our customers.Key Responsibilities:Lead a team of water specialists to deliver exceptional customer service.Monitor and maintain...

Job DescriptionAs a Customer Service Specialist with Brook Street NMR, you will be responsible for providing exceptional customer service to our clients. Your key duties will include answering customer inquiries, resolving issues, and managing customer accounts.Key Responsibilities:Provide excellent customer service to clients through various communication...