Complex Care Manager

5 days ago


London, Greater London, United Kingdom Innovate Care Group Full time
About the Role

We are seeking an experienced and ambitious Clinical Operations Manager to join our team at Innovate Care Group. As a key member of our Complex Care Team, you will be responsible for providing leadership and support to our team in a fast-paced, client-focused environment.

Key Responsibilities
  • Support the Complex Care Team: Provide leadership and support to the Complex Care Team in a fast-paced, client-focused environment.
  • Deliver Bespoke and Holistic Care: Develop, implement, and maintain exceptionally high standards of bespoke and holistic care for clients living in their own homes.
  • Ensure Clinical Governance Compliance: Adhere to the Clinical Governance Framework, ensuring regulatory compliance and adherence to CQC Regulations and guidelines.
  • Drive Quality and Continuous Improvement: Develop and implement strategies that drive quality through a hands-on approach, clinical excellence, and continuous improvement.
  • Exceed Regulatory Compliance Standards: Ensure Innovate Care Group community care exceeds regulatory compliance standards, delivers quality outcomes, and provides exemplary customer service.
  • Lead Strategic Ambitions and Priorities: Bring energy and fresh thinking to deliver newly developed strategic ambitions and priorities, fostering excellence, compassion, and expertise.
Requirements
  • Registered Nurse, either adult or child - current NMC registration
  • 2 years post registration experience
  • Previous experience of clinical skills teaching and competency assessment
  • Experience of working within community setting
  • Excellent organisational skills
  • Flexible and adaptable mindset
  • Experience of working with Microsoft Office (including Outlook, Excel, PowerPoint, and Word)
  • Car driver with access to own vehicle
  • Systems orientated
  • A curious approach to the latest technology and innovations within the care sector.
Why Join Innovate Care Group?
  • Be part of a pioneering team transforming complex care through innovation and expertise
  • An inclusive and supportive company culture with ambitious growth plans
  • Staff recognition and incentive schemes
  • Opportunities for training and development in line with your role
  • Company social events
  • Pension scheme
  • Free wellbeing and financial support through our Employee Assistance Program
  • Free eye tests and cycle to work scheme
  • 22 days annual leave (increasing with tenure)
  • Annual appraisal and salary review


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