Customer Support Consultant

7 days ago


Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000
About the Role
We are currently looking for a Customer Support Consultant to join our team at BROOK STREET UK. As a key member of our organization, you will be responsible for providing top-notch support to our clients regarding their digital products. This role is perfect for individuals with a strong technical background and excellent communication skills.

Main Responsibilities:
- Providing guidance and support to customers via phone, email, and other channels
- Preparing quotes, upselling additional products, and completing technical suitability checks
- Implementing digital products, creating how-to guides and videos, and reporting on product performance

Requirements:
- Strong technical background in Technical Helpdesk or Technical Product Support
- Excellent communication and analytical skills
- Ability to work independently and as part of a team

What We Offer:
- Competitive salary: £28,000 - £30,000 per annum (plus potential for quarterly bonuses)
- 21 days holiday + 4 well-being days + 8 bank holidays
- Free parking and quarterly staff events
- Opportunity to work with a dynamic team and develop your skills

About Us:
BROOK STREET UK is a respected recruitment agency with a strong reputation for excellence. We pride ourselves on our commitment to providing outstanding service to our clients and candidates.

  • Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Job Summary: As a Customer Experience Support Coordinator, you will play a vital role in ensuring exceptional customer service across all digital products. Your primary responsibility will be to assist clients with technical queries, resolve issues promptly, and deliver high-quality support. If you're a strong communicator with experience in technical...


  • Tonbridge, Kent, United Kingdom James Frank Associates Full time

    James Frank Associates is seeking a highly skilled Customer Support Administrator Lead to join our team. As a leading business in the Financial Services industry, we pride ourselves on delivering exceptional customer experiences. In this role, you will be responsible for providing administrative support to our team, including managing client accounts,...


  • Tonbridge, Kent, United Kingdom Wren Full time

    Kitchen Installation OpportunitiesWe are seeking a highly organised and detail-focused individual to join our team as an Installation Measurement Consultant. This role offers a competitive salary of up to £35,500 per annum, based on a basic salary of £27,500 and a quarterly bonus of up to £2,000.Conduct expert surveys of customers' kitchens to ensure...


  • Tonbridge, Kent, United Kingdom Insight Select Full time

    Job Title: Luxury Kitchen Sales ConsultantAbout the Role:We are seeking an experienced Luxury Kitchen Sales Consultant to join our team at Insight Select. As a Sales Designer, you will be responsible for meeting with clients and helping them create their dream kitchen. You will take them through the entire process, from consultation to installation,...


  • Tonbridge, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Pearson Whiffin Recruitment Ltd is looking for a highly skilled Interior Spaces Consultant to join our team.The successful candidate will work closely with customers to discuss design ideas and preferences, delivering tailored solutions that meet their needs.The key responsibilities of this role include:Presenting designs to customers at their homes or in...


  • Tonbridge, Kent, United Kingdom Insight Select Full time

    High-End Kitchen Design ConsultantWe are seeking a skilled High-End Kitchen Design Consultant to join our team at Insight Select. As a key member of our sales team, you will be responsible for designing and delivering bespoke kitchen solutions that meet the exacting standards of our discerning clients.Responsibilities include:Working closely with clients to...


  • Tonbridge, Kent, United Kingdom Insight Select Full time

    Job Title: Interior Space ConsultantWe are seeking a skilled Interior Space Consultant to collaborate with clients in creating their ideal kitchen spaces at our leading luxury interiors company in Kent.This role would be ideal for individuals passionate about delivering outstanding results, thriving in fast-paced environments, and possessing excellent...


  • Tonbridge, Kent, United Kingdom Insight Select Full time

    Job Title: Luxury Kitchen Sales ConsultantWe are seeking an experienced Sales Designer to join our team at Insight Select, a leading luxury interiors company based in Kent.About the Role:A key part of our sales process is meeting with clients and guiding them through their dream kitchen transformation. As a Sales Designer, you will be responsible for...


  • Tonbridge, Kent, United Kingdom Insight Select Full time

    About the Role: We are seeking a Luxury Interior Consultant to join our team at Insight Select in Kent. As a key member of our sales team, you will be responsible for meeting with clients and helping them create their dream kitchen.Key Responsibilities:Taking client enquiries and providing exceptional customer service.Listening to clients' needs and working...


  • Tonbridge, Kent, United Kingdom Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Full time

    Prestige Used Car Sales ExecutiveWe are seeking an experienced and skilled Sales Executive to join our team at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd. As a Prestige Used Car Sales Executive, you will be responsible for delivering sales results and providing exceptional customer service to our clients.The ideal candidate will have...


  • Tonbridge, Kent, United Kingdom NELFT North East London Foundation Trust Full time

    Key ResponsibilitiesIn this role as Kent and Medway CAMHS Consultant, you will participate in the on-call rota, provide medical support to the team, and commit to collaborative working with other health and social professionals, agencies, and services within the community. Your salary will be £105,504 - £139,882 per annum, reflecting your skills and...


  • Tonbridge, Kent, United Kingdom Brook Street Full time

    Brook Street is seeking an experienced Customer Success Advocate to join our team. This is a very exciting new opportunity that has become available due to expansion. The suitable candidate will have a technical helpdesk/technical product support background or similar.The key responsibilities of this role include:All aspects of support for customers...


  • Tonbridge, Kent, United Kingdom Randstad Cpe London Full time

    Are you a highly skilled Environmental Consultant looking for a new challenge? We have an exciting opportunity for a Senior Ecologist to join our team in Tonbridge.We are seeking a Senior Ecologist with strong ecological expertise to deliver high-quality services for projects in the Tonbridge area. As a key member of our team, you will be responsible for...


  • Tonbridge, Kent, United Kingdom Xec-T Consultancy Full time

    About Xec-T ConsultancyXec-T Consultancy is a leading provider of consultancy services, specializing in Conveyancing and Property Law. We are seeking an experienced Legal Secretary to join our team and provide administrative support to our conveyancing solicitors.The successful candidate will have a strong background in property law and a proven track record...


  • Tonbridge, Kent, United Kingdom Brook Street Full time

    About the PositionWe are seeking a highly skilled individual to join our team as a Customer Experience Specialist. This role requires a strong technical understanding and excellent communication skills.Key ResponsibilitiesAll aspects of support for customers regarding their Digital productsAssisting clients with resolving issues or concernsImplementing...


  • Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Salary: £28,000 - £30,000 per annum (plus potential for a quarterly performance-related bonus)We are looking for a talented Customer Experience Advocate to join our team. In this role, you will be responsible for providing exceptional customer experiences and driving business growth through digital innovation.Key Responsibilities:Providing technical...


  • Tonbridge, Kent, United Kingdom Brook Street UK Full time

    **Job Title:** Customer Experience ManagerWe are a progressive company that values its staff and rewards success and hard work. We are seeking a skilled customer-focused individual to join our team as a Customer Experience Manager.**Responsibilities and Duties:Providing exceptional customer service and supportResolving customer issues and concernsUpselling...

  • Ecological Consultant

    2 weeks ago


    Tonbridge, Kent, United Kingdom Advanced Resource Managers Full time

    About the Job:SENIOR ECOLOGIST – TONBRIDGE, KENT – 12 MONTH CONTRACT – HYBRID – £400 PER DAY UMBRELLAThis role involves supporting project managers on the delivery of ecological requirements and assisting with the technical and financial performance of ecological projects. The successful candidate will also analyze, evaluate, and interpret...


  • Tonbridge, Kent, United Kingdom Brook Street UK Careers Full time

    Digital Account Manager Opportunity:Brook Street UK Careers is seeking a highly skilled Digital Account Manager to join our team. As a key player, you will be responsible for delivering exceptional customer service, implementing digital products, and driving sales growth.Your Key Duties: Support customers with their Digital products, addressing queries and...


  • Tonbridge, Kent, United Kingdom Insight Select Full time £35,000

    About the Job:We are seeking an experienced Sales Designer to join our team at Insight Select, a pioneering kitchen company committed to excellence. As a Sales Designer, you will play a pivotal role in developing and implementing sales strategies, creating bespoke kitchen designs, and delivering exceptional customer experiences. With a proven track record in...