Customer Support Consultant
7 days ago
We are currently looking for a Customer Support Consultant to join our team at BROOK STREET UK. As a key member of our organization, you will be responsible for providing top-notch support to our clients regarding their digital products. This role is perfect for individuals with a strong technical background and excellent communication skills.
Main Responsibilities:
- Providing guidance and support to customers via phone, email, and other channels
- Preparing quotes, upselling additional products, and completing technical suitability checks
- Implementing digital products, creating how-to guides and videos, and reporting on product performance
Requirements:
- Strong technical background in Technical Helpdesk or Technical Product Support
- Excellent communication and analytical skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary: £28,000 - £30,000 per annum (plus potential for quarterly bonuses)
- 21 days holiday + 4 well-being days + 8 bank holidays
- Free parking and quarterly staff events
- Opportunity to work with a dynamic team and develop your skills
About Us:
BROOK STREET UK is a respected recruitment agency with a strong reputation for excellence. We pride ourselves on our commitment to providing outstanding service to our clients and candidates.
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