Arrears Recovery Officer
3 weeks ago
As an Arrears Recovery Officer in our Income Team, you will be responsible for managing a caseload of former tenant arrears and garage arrears. This will involve debt recovery, responding to debtor's queries, and taking enforcement action as necessary. You will need to have excellent communication skills and be able to adapt your style to deal with sensitive queries. A full driving licence and vehicle are essential for this post.
**Key Responsibilities:**
* Manage a caseload of arrears cases
* Recover debts through phone and email contact with debtors
* Take enforcement action where necessary
* Work with internal stakeholders to resolve outstanding issues
**Requirements:**
* GCSE grade C or above in English and maths
* Previous experience in a debt recovery role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet targets
**Benefits:**
* Competitive salary
* Company pension scheme
* Health care plan
Trent & Dove Housing is committed to providing a high level of service to our internal and external customers. We are looking for an individual who is passionate about driving income collection and has a genuine passion for resolving outstanding issues. If you have a drive and enthusiasm to meet challenging targets, we want to hear from you.
We welcome applications from all sections of the community.
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Former Arrears Recovery Specialist
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Arrears Recovery Specialist
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