Cost Recovery Officer

5 months ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

**In this role, you are accountable for**: Working autonomously to ensure all submissions are processed in accordance with Governance frameworks, policies and procedures ensuring that accurate and auditable records of activities are maintained to ensure accurate recovery of all costs from Member States. Adhering to the General Data Protection Regulation (GDPR) and working in accordance with quality standards. Self-managing and planning your own daily workloads to ensure optimally effective outputs. Operating all services in line with Service Level Agreements, internal agreements/ policies within agreed time scales and ensuring all personal copies of standard operating procedures are up to date.

Collating and interpreting information obtained from business records, other business areas and stakeholders. Understanding/interpreting regulations and analysing data to enable well informed evidence-based decisions to be made independently. Communicating with OHS policy team to deal with exceptional cases when necessary and escalating cases to the Service Delivery Manager when appropriate. Maintaining and producing data highlighting activities including recommendations for further action in preparation for reviews of reciprocal healthcare arrangements or procedures.

Liaising with Overseas Visitor Managers, member states, customers, and any relevant internal and external stakeholders to discuss cases and seek conclusions. Communicating effectively with customers and internal/external stakeholders, resolving, and answering enquiries on own initiative to provide an excellent level of written and verbal customer service. Dealing with all situations encountered in a professional and productive manner. Contributing to the ongoing review and development of our Overseas Healthcare operations, ad hoc audits and other quality assurance activities as required.

Ensuring your objectives are developed and owned that in turn fully support the service objectives. Working to agreed internal performance and accuracy targets. Agreeing realistic personal targets, monitoring, and evaluating own achievements, with timely and constructive feedback. Working in an organised manner and complying with office systems in place to ensure that paperwork relating to individual and member states claims is kept together and can be easily and quickly retrieved.

Adhering to Health and Safety procedures and ensuring personal knowledge of Equality and Diversity issues. Undertaking any other duties and responsibilities as agreed with yourline manager and commensurate with your role


  • Debt Recovery Officer

    5 months ago


    Newcastle upon Tyne, United Kingdom Everything Managed Group Full time

    Division: Retentions Department Reports to: Debt Recovery Team Leader Job Title : Debt Recovery Officer Grade: Organisational Chart Jan 23 Job Dimensions: The role involves ensuring company debt risk is kept to a minimum by pro-actively calling customers to negotiate recovery of outstanding payments, liaising with external debt collection agencies and...

  • Recovery Worker

    6 days ago


    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Location: Newcastle Contract Type: Contract Salary: £18.00 - £20.00 per hour About the Role: We are seeking a compassionate and dedicated Recovery Coordinator to join a private charity in Newcastle, supporting individuals on their journey to recovery from substance misuse. The successful candidate will play a key role in coordinating and...


  • Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Location - Newcastle Employment Type - Full Time - Permanent Salary - £25,000 + Great Benefits! Hours Per Week - 37.5 We are recruiting for a **Debt Recovery Handler** to join our expanding team. If indemnity is not granted following our customer notifying us that they’ve been involved in an incident, then this is where you’ll come in as a Debt...

  • Recovery Driver

    5 months ago


    Newcastle upon Tyne, United Kingdom ABL 1Touch Full time

    **Recovery Driver** Are you an experienced Driver wanting to join a growing company? Do you have experience of driving up to 7.5 tonne vehicles? Do you want to be part of a market leading and growing automotive business that looks after its employees? **What can we offer you?** - OTE of up to £32K per annum including team bonus - 28 days holiday...

  • Recovery Practitioner

    5 months ago


    Newcastle upon Tyne, United Kingdom Nuffield Health Full time

    NURSING Recovery practitioner **Staff Nurse - Theatre Recovery (Bank)** **Newcastle | Theatre | Bank Contract | Ad hoc | Includes weekend work** **Up to £25 per hour depending on skills and experience** Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship...


  • Newcastle upon Tyne, United Kingdom Priory Group Full time

    Bank Recovery Support Worker Reference PRI96932 Location Cragston Court, Cragston Close, Blakelaw, Newcastle Upon Tyne,NE5 3SR Priory Group Division Adult Care Salary £12.30 Per Hour Hours Bank Vacancy Type Bank Job Advert Role Description Cragston Court is a 20-bedded residential rehabilitation and recovery unit...


  • Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 300861**Salary**: - £41,782 - £44,932- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - HMRC - CCG - Fraud Investigation Service**Type of role**: - Investigation**Working pattern**: - Flexible working,...

  • Costs Draftsperson

    1 week ago


    Newcastle upon Tyne, United Kingdom Everpool Full time €60,000

    Costs Draftsperson / Costs Lawyer Full Time, Permanent Hybrid or Remote Working Our client is a well-respected Costs Firm who pride themselves on client care and development of their team. We are looking for experienced Claimant Costs Draftspersons' / Costs Lawyers who preferably specialise in litigation, private client or court of protection and...


  • Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 300035**Salary**: - £34,404 - £36,985- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HMRC - CCG - Fraud Investigation Service**Type of role**: - Investigation**Working pattern**: - Flexible working,...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Clear IT Recruitment Limited Full time

    A fantastic opportunity has emerged for a Court of Protection Costs Draftsperson to join our clients team on a fully remote basis with "Clear IT Recruitment Limited".Our client is a leading firm of Court of Protection costs specialists, renowned for delivering professional legal costs services throughout the UK.This entry-level role offers scope for...

  • Enforcement Officer

    5 months ago


    Newcastle upon Tyne, United Kingdom Novax Recruitment Ltd Full time

    **Job Title: Enforcement Officer (Removal)** **Location: Newcastle** **Salary: Removal (OTE £50,000 - £75,000)** **A job with the perfect work-life / home-life balance!** **The Role** Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Turner and Townsend Full time

    Senior Cost ManagerWe are seeking a highly skilled Senior Cost Manager to join our Newcastle office, supporting our clients in delivering projects and programmes in the Real Estate sector across the Northeast.Key ResponsibilitiesSupport clients in delivering projects and programmes in the Real Estate sectorWork on a variety of projects in a wide range of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Turner and Townsend Full time

    Senior Cost ManagerWe are seeking a highly skilled Senior Cost Manager to join our Newcastle office, supporting our clients in delivering projects and programmes in the Real Estate sector across the Northeast.Key ResponsibilitiesSupport clients in delivering projects and programmes in the Real Estate sectorWork on a variety of projects in a wide range of...

  • Recovery Driver

    5 months ago


    Newcastle upon Tyne, United Kingdom RAC Full time

    **About The Role**: **Newcastle - £37,000 OTE - Guaranteed minimum £29,178 Plus - 4 on 4 off rolling shift pattern - **0800-2000 / 1100-2300** As an **RAC** **Recovery Driver**, you will be on the front-line looking after our members whose vehicles cannot be repaired at the roadside. You will be an integral member of RAC, and key to our continued growth...

  • Recovery Driver

    5 months ago


    Newcastle upon Tyne, United Kingdom RAC Full time

    **About The Role**: **Newcastle - £37,000 OTE - Guaranteed minimum £29,178 - 4 on 4 off rolling shift pattern - **0800-2000 / 1100-2300** As an **RAC** **Recovery Driver**, you will be on the front-line looking after our members whose vehicles cannot be repaired at the roadside. You will be an integral member of RAC, and key to our continued growth and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Turner & Townsend Full time

    About the RoleWe are seeking a highly skilled Senior Cost Manager to join our Newcastle office, supporting our clients in delivering projects and programmes in the Real Estate sector across the Northeast.This is an exciting opportunity for a cost management professional with a proven track record of delivery and a desire to progress their career.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Turner & Townsend Full time

    About the RoleWe are seeking a highly skilled Senior Cost Manager to join our Newcastle office, supporting our clients in delivering projects and programmes in the Real Estate sector across the Northeast.This is an exciting opportunity for a cost management professional with a proven track record of delivery and a desire to progress their career.Key...

  • Senior Cost Manager

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Turner & Townsend Full time

    Company OverviewAt Turner & Townsend, we're passionate about delivering better outcomes for our clients and helping our people realize their potential. We're a global consultancy with over 110 offices worldwide, working on ambitious and highly technical projects.Job RoleWe're seeking a Senior Cost Manager to join our busy and expanding Newcastle office,...

  • Costs Specialist

    4 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom IPS Group Full time

    Job OverviewThe IPS Group is seeking a skilled Costs Draftsperson to join their national costs team at a top 50 UK law firm. This role involves managing a caseload, drafting schedules of costs, negotiating settlements, and dealing with costs budgets and adverse and recovery costs claims on multi-track cases.The ideal candidate will have proven experience...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV Library Full time

    Quantity Surveyor Job DescriptionWe are seeking a highly skilled Quantity Surveyor to join our team in Newcastle upon Tyne. As a Quantity Surveyor, you will be responsible for providing cost control advice to design teams and clients, ensuring informed decisions are supported by accurate data.Key Responsibilities:Provide timely advice to clients and project...