Arrears Recovery Specialist

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Trent & Dove Housing Full time

This is an exciting opportunity to join Trent & Dove Housing's Income Team, where you will play a key role in driving income collection and resolving outstanding issues.

The successful candidate will be responsible for managing their own caseload, responding to debtor's queries, and taking enforcement action as necessary.

Key responsibilities include:

  • Ensuring a high level of service is provided to internal and external customers
  • Achieving challenging targets in a high-performing team
  • Driving income collection and resolving outstanding issues
  • Debt recovery and responding to debtor's queries, including former tenants' arrears and garage arrears
  • Taking enforcement action as necessary

The ideal candidate will have:

  • Working knowledge of debt recovery
  • Previous experience in the social housing sector
  • Excellent communication skills
  • Empathy for individuals in financial difficulty
  • A full driving licence and vehicle

To be successful in this role, you will need to be a motivated and organized individual with a passion for driving income collection and resolving outstanding issues.

For more information and to apply, please visit our website at https://trentanddove.current-vacancies.com/Jobs/Advert/3651307?cid=2123



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