Retirement Benefits Coordinator

1 week ago


London, Greater London, United Kingdom Legal & General Group Full time

About the Role

We are seeking a highly organized and detail-oriented Pensions Administrator to join our team at Legal & General Group. As a key member of our Institutional Retirement division, you will play a crucial role in maintaining scheme data and administering individual member records.

Key Responsibilities

  • Organize and manage the provision of service to give sufficient priority and opportunity to customers wishing to submit a claim or make a complaint.
  • Provide an efficient claims service to individual scheme members, intermediaries, and Trustees by establishing how each pension scheme operates.
  • Accurately record workflow on to the appropriate system, maintaining effectiveness, efficiency, and perform quality checking according to the prescribed QA framework for the role, ensuring accurate management information.
  • Ensure that all business processes and internal controls within your role are designed and performed in a way that delivers good customer outcomes and demonstrates effective management of conduct risk.

What We Offer

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance (permanent employees only).
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
  • Competitive family leave.
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
  • Many discounts we offer – both for our own products and at a range of high street stores and online.

About Us

Legal & General Group is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

We strive to be open, mindful, and inclusive, so are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.



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