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Wholesale Account Support Specialist
2 months ago
Are you a seasoned professional with a passion for delivering exceptional customer service and support in a fast-paced wholesale environment? Do you have a proven track record of working with major retailers and managing stock movements with ease?
We are seeking a highly organized and detail-oriented Wholesale Account Support Executive to join our team at Talent Search Limited. As a key member of our operations team, you will be responsible for providing top-notch support to our wholesale customers, ensuring seamless stock movements, and driving business growth.
Key Responsibilities:
- Collaborate with the warehouse, internal teams, suppliers, and retailers to ensure smooth stock movements and customer satisfaction
- Assess stock levels, respond to customer queries, and manage new retailer orders and live orders
- Liaise with the warehouse and retail team to maintain healthy stock levels and resolve any issues
- Chase down late deliveries into retailers' warehouses and book new deliveries
- Work with the team to plan and execute orders of new stock
- Utilize Excel to create helpful spreadsheets and formulas to drive business insights and decision-making
Requirements:
- Proven experience in a similar role, working with major retailers and managing stock movements
- Excellent organizational skills with a focus on detail and ability to prioritize tasks effectively
- Strong problem-solving abilities and numeracy skills with a love for Excel
- Strong relationship-building skills and ability to balance working quickly vs methodically
- Ability to work in a busy environment with challenges and opportunities to continually learn and grow
About Us:
Talent Search Limited is a dynamic and growing organization committed to sustainability, social responsibility, and customer satisfaction. We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service and support, we encourage you to apply for this exciting opportunity.