Client Support Specialist
1 month ago
As a Client Support Specialist at beBee Professionals, you will be the primary point of contact for customers, providing timely and effective support to resolve their queries. Key responsibilities include:
- Responding to customer inquiries via phone, email, and chat.
- Providing accurate product information and answering customer questions.
- Escalating complex issues to senior team members when necessary.
- Processing customer orders and managing account information.
- Collaborating with internal teams to ensure seamless customer experiences.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft Office and CRM systems.
- Flexibility to work varied shifts, including weekends.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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