Technical Field Support Specialist

4 weeks ago


Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

Job Title: Technical Field Support Specialist

We are seeking a skilled Technical Field Support Specialist to join our team at GBA5 EntServ UK Limited. As a Technical Field Support Specialist, you will be responsible for providing technical support to our customers in the field.

Key Responsibilities:

  • Device and connectivity troubleshooting
  • Device imaging and configuring
  • Device swap outs and connectivity cabling, Wi-Fi
  • Device installs, moves, decommissions
  • Device stock control and asset management
  • Proactive maintenance, user familiarisation and guidance
  • Cable management
  • Smart hands and eyes
  • Liaison with other support teams

Requirements:

  • Previous experience in a similar role
  • Familiarity with Point of Sale devices
  • Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers
  • Knowledge of Windows operating system and associated technologies
  • Knowledge of peripherals and their maintenance – printers, scanners
  • Be SLA focused and familiar with call management products
  • Familiarity with support procedures, scripts, and processes
  • Proven troubleshooting skills
  • Awareness of Payment Card Industry (PCI) compliance would be desirable
  • Ability to gain base level security clearance – BPSS
  • Valid UK Driver's License - Vehicle supplied

About the Role:

This is a field-based role supporting Post Office Branch hardware break-fix/swap activities across a specific geographical area. Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level & location, with engineers being responsible for punctual attendance at the allocated Branch locations for incident resolution within agreed service levels.

What We Offer:

We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development.



  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: Technical Field Support SpecialistAbout the Role:We are seeking a skilled Technical Field Support Specialist to join our team at GBA5 EntServ UK Limited. As a Technical Field Support Specialist, you will be responsible for providing technical support to our customers in the field.Key Responsibilities:Device and connectivity troubleshootingDevice...


  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    Job Overview:We are seeking a skilled Technical Field Support Specialist to join our team at GBA5 EntServ UK Limited. As a Technical Field Support Specialist, you will be responsible for providing technical support to our customers in the field, ensuring that their IT issues are resolved efficiently and effectively.Key Responsibilities:Device and...


  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: Technical Field Support SpecialistAbout the RoleWe are seeking a highly skilled and customer-focused Technical Field Support Specialist to join our team at GBA5 EntServ UK Limited. As a Technical Field Support Specialist, you will be responsible for providing technical support to our customers in the field, ensuring that their IT issues are...


  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    About the Role:We are seeking a talented Technical Field Engineer to join our team at GBA5 EntServ UK Limited. As a Technical Field Engineer, you will play a crucial role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Device and connectivity troubleshootingDevice imaging and configuringDevice swap outs and...


  • Aldershot, Hampshire, United Kingdom PH Water Full time

    About the RoleWe are seeking a talented Junior Technical Specialist to join our team at PH Water and Air Technologies. Based in the Farnborough, Fleet, Aldershot, Ash area, this role provides an excellent opportunity for someone to start their career in a dynamic and supportive environment.As a Junior Technical Specialist, you will be responsible for...


  • Aldershot, Hampshire, United Kingdom Cornucopia IT Resourcing Full time £30,000 - £35,000

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at Cornucopia IT Resourcing. As a Second Line IT Support Professional, you will be responsible for delivering support and advice to customers within a technical setting.Key Responsibilities:Providing technical support and guidance to customersResolving complex technical...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Technical Service Specialist to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer...


  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    Job OverviewAt GBA5 EntServ UK Limited, we're committed to delivering exceptional services to our clients. Our goal is to provide a secure and reliable environment for our customers, while promoting a healthy work-life balance.We believe in hiring a diverse team, based on individual skills and experience. We encourage continuous growth and recognition of our...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Aldershot. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: IT Support Field EngineerJob Summary:We are seeking a customer-focused and enthusiastic Technical Field Engineer to join our team at GBA5 EntServ UK Limited. As an IT Support Field Engineer, you will be responsible for providing technical support and troubleshooting for our clients' Point of Sale devices.Key Responsibilities:• Troubleshoot and...


  • Aldershot, Hampshire, United Kingdom https:www.energyjobline.comsitemap Full time

    We are seeking a skilled Field Service Specialist to join our team as a Building Management Systems Technician. As an Electrical Maintenance Professional, you will be responsible for delivering top-notch service and maintenance to our clients' building management systems along the M3 corridor.Key Responsibilities:Service and maintenance of building...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking an On-Site Technical Support Engineer to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations,...

  • Technical Specialist

    3 weeks ago


    Aldershot, Hampshire, United Kingdom TechNichols Resourcing Ltd Full time

    Job SummaryWe are seeking a skilled Technical Specialist to join our team at TechNichols Resourcing Ltd. The successful candidate will be responsible for implementing and maintaining software applications, ensuring seamless integration with existing systems.Key ResponsibilitiesImplement and maintain software applications to meet business...


  • Aldershot, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time £30,000 - £35,000

    Company OverviewTrusted Technology Partnership Ltd is a specialist provider of IT infrastructure and support services, boasting over 25 years of expertise in the field. Our core services include support desk, on-site engineering, project management, storage and logistics, and technical consultancy.SalaryThe successful candidate can expect a salary range of...


  • Aldershot, Hampshire, United Kingdom Cornucopia IT Resourcing Full time £30,000 - £35,000

    Job SummaryWe are seeking a skilled 2nd Line Application Support professional to join our team at Cornucopia IT Resourcing. The ideal candidate will have a proven track record in delivering support and advice to customers within a technical setting.Key ResponsibilitiesProvide technical support and guidance to customers in a 2nd line support...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Aldershot. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated Education Support Specialist to join our team at beBee Professionals in Aldershot. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials to enhance...


  • Aldershot, Hampshire, United Kingdom Cornucopia IT Resourcing Full time

    Role Overview:Cornucopia IT Resourcing is seeking an experienced 2nd Line Application Support Specialist to join their team.About the Role:The ideal candidate will have a proven track record in delivering support and advice to customers within a technical setting in a 2nd Line Support title.Key Responsibilities:Providing exceptional support to clients within...

  • IT Field Engineer

    3 weeks ago


    Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

    About the Role:We are seeking a skilled Technical Field Engineer to join our team at GBA5 EntServ UK Limited. As a Technical Field Engineer, you will be responsible for resolving IT issues in the field, supporting Post Office Branch hardware break-fix/swap activities across a specific geographical area.Key Responsibilities:Device and connectivity...


  • Aldershot, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a proactive Education Support Specialist to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in Aldershot.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students individually or in small groups to reinforce learning...