Revenue Officer

4 weeks ago


Bristol, Bristol, United Kingdom Brackenberry Full time

We are seeking a highly skilled Revenue Officer to join our team at Brackenberry Ltd. The successful candidate will be working closely with a Local Authority in Bath to assist with the appointment of a Revenue Officer, on a 3-month contract, with a high likelihood of extension at the client's discretion.

Key Responsibilities:

  • Collect and input data from various sources into systems and calculations to ensure accuracy and availability.
  • Undertake calculations and assessments to determine liability for charges and eligibility for discounts, reliefs, exemptions, or benefits.
  • Verify documentation provided by customers to ensure compliance with defined requirements.
  • Issue correspondence, letters, and bills using standard templates.
  • Escalate complex cases to colleagues for appropriate handling.

Requirements:

  • NVQ Level 2 or equivalent qualification.
  • Experience in customer-facing service delivery.
  • Ability to process data and undertake complex calculations.
  • Knowledge of processes, procedures, and protocols related to benefits, council tax, and business rates.
  • Some knowledge of legislation and regulations related to benefits, business rates, council tax, and data protection.
  • Knowledge of systems related to data processing.

Please note:

  • Candidates should be available to work immediately or at short notice.
  • Candidates should have the right to work in the UK.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer.


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