Experienced Reservations Coordinator Wanted
3 weeks ago
We are seeking a highly skilled Reservations Coordinator to join our Central Reservations Team at Gaucho & M Restaurants. As the main point of contact for our guests, you will play a pivotal role in delivering an exceptional guest journey.
Key responsibilities include managing bookings, optimizing covers, and ensuring seamless guest interactions across all channels. You will build strong relationships with site teams and guests alike, handling feedback with empathy and professionalism.
Role Highlights:
- Dynamic and fast-paced environment
- Ongoing training and development opportunities
- Cycle to work schemes & Gym membership
- Industry-leading benefits package
Requirements:
- Previous experience in hospitality or customer-facing role
- Excellent communication and interpersonal skills
- Ability to multitask and manage workload efficiently
What We Offer:
- Competitive salary of £13 per hour
- 50% off at all Gaucho and M Restaurants
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- Career Development and Training Programs
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