Cosmetics Counter Lead

3 weeks ago

Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

Job Title: Cosmetics Counter Lead

Job Summary:

The successful candidate will be responsible for driving sales turnover and market share through consistently remaining consumer-focused. They will be accountable for achieving this by reflecting a credible and professional brand image to all internal and external consumers at all times.

Key Responsibilities:

  • Maximise sales through selling, providing excellent service and retail standards
  • Contribute to efficiencies through adhering to store/brand/company procedures and guidelines
  • Understand daily/weekly targets
  • Ensure personal awareness of all additional sales avenues
  • Keep up to date with competitor activities and missed opportunities
  • Effectively manage social media, leveraging opportunities to drive the business, protect and enhance the brand image
  • Deliver the brand strategy, ensuring the delivery of an effective local plan
  • Plan and implement local marketing & events initiatives, aligned to retailer activity
  • Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels
  • Be an ambassador for the brand, leading the way to ensure brand values are represented and brought to life
  • Ensure all refunds and complaints are managed in line with company guidelines and to a mutually satisfactory conclusion
  • Use digital tools to ensure knowledge is kept up to date
  • Deliver a consumer recruitment and retention strategy to grow a loyal consumer base
  • Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs

Operations:

  • Plan to ensure the delivery of excellent standards at all times
  • Review retail standards on a daily basis ensuring they are maintained to the required standard
  • Ensure deliveries, stock movements and associated administration are completed within agreed company timeframes
  • Ensure that all auditable processes and administration are actioned to company guidelines and take corrective action in highlighted areas of risk
  • Ensure all information requests are fulfilled accurately, within deadlines set
  • Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
  • Create and maintain a safe working environment for consumers ensuring that company and retailer policies and procedures are adhered to
  • Ensure that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits

Commerciality:

  • Manage daily replenishment, taking appropriate action where necessary
  • Maximise sales performance by utilising all commercial reports before making commercial decisions
  • Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
  • Identify stock package issues, and take corrective action, informing the area manager when out of direct control
  • Effectively manage all promotions and discounts ensuring they are actioned in line with company guidelines
  • Identify trends and make suggestions to enhance product performance

Qualifications:

  • Experience in a fast-paced retail and/or consumer facing environment
  • Ability to drive self-development
  • Commercial understanding and awareness of industry

  • Cosmetics Counter Lead

    4 weeks ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Cosmetics Counter LeadJob SummaryWe are seeking a skilled Cosmetics Counter Lead to join our team at Bobbi Brown Cosmetics. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer service.Key Responsibilities:Maximise sales through selling and providing excellent serviceContribute to...

  • Cosmetics Counter Lead

    1 month ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Become a Key Player in Our Cosmetics TeamWe are seeking a highly motivated and experienced Counter Lead to join our Bobbi Brown Cosmetics team. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high level of visual merchandising standards.Key Responsibilities:Maximise...

  • Cosmetics Counter Lead

    1 month ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Become a Key Player in Our Cosmetics TeamWe are seeking a highly motivated and experienced Counter Lead to join our Bobbi Brown Cosmetics team. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high level of visual merchandising standards.Key Responsibilities:Maximise...

  • Bobbi Brown Cosmetics Counter Lead

    4 weeks ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Bobbi Brown Cosmetics Counter Lead OpportunityJob SummaryWe are seeking a highly motivated and experienced Counter Lead to join our Bobbi Brown Cosmetics team. As a Counter Lead, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of retail standards.Key Responsibilities:Maximise sales...

  • Retail Store Counter Lead

    3 weeks ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Job Title: Retail Store Counter Lead - Boots - Cosmetics ProfessionalJob Type: Part-timeLocation: Europe, Middle East, Africa-GB-ENG-ChesterJob Summary:The ideal candidate will be responsible for driving sales performance and delivering an exceptional customer experience in a fast-paced retail environment.Key Responsibilities:Customer Service: Provide...

  • Cosmetics Counter Lead

    3 weeks ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Job SummaryThe Counter Lead is responsible for driving sales turnover and market share through consistently remaining consumer-focused. This role requires a credible and professional Brand image to all internal and external consumers at all times.Key ResponsibilitiesMaximise sales through selling, providing excellent service and retail standardsContribute to...

  • Cosmetic Counter Manager Role at Estee Lauder

    5 days ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Cosmetic Counter Manager Position at Estee LauderAbout the Opportunity: We are seeking a skilled Cosmetic Counter Manager to lead our team of Sales Advisors in delivering exceptional customer service and achieving sales targets.This role offers an exciting opportunity to take charge of your own counter, creating and executing a business plan that drives...

  • Counter Lead

    2 weeks ago

    Chester, Cheshire, United Kingdom Bobbi Brown Cosmetics Full time

    Job SummaryThe Counter Lead plays a pivotal role in driving sales and market share for Bobbi Brown Cosmetics by consistently focusing on consumer needs.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers at all times.Maximise sales through exceptional service, retail standards, and effective selling...

  • Estée Lauder Counter Manager Opportunity

    3 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Counter Manager OpportunityPosition Overview:Estée Lauder is seeking a dynamic and inspirational Counter Manager to lead, coach, and develop a team of sales advisors to achieve sales, customer service, and operational targets. This is a unique opportunity to be the chief executive officer of your own store/counter, with total accountability...

  • Counter Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Counter Manager - Boots - 37.5 HoursJob Summary: As a Counter Manager at Estee Lauder, you will be responsible for leading a team of Sales Advisors to achieve sales, customer service, and operational targets. This is an exceptional opportunity to be the Chief Executive Officer of your own store/counter, with total accountability for creating...

  • Counter Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Counter Manager - Boots - 37.5 HoursJob Summary: We are seeking a highly skilled Counter Manager to lead our team of Sales Advisors and drive sales, customer service, and operational excellence in our Boots store.About the Role: As a Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain...

  • Counter Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Counter Manager - BootsJob Summary:Estée Lauder is seeking a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.This is an exceptional opportunity for you to be responsible for creating and executing an agile business plan to recruit and...

  • Counter Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Counter Manager - Boots - 37.5 HoursJob Summary: As a Counter Manager at Estée Lauder, you will be responsible for leading a team of Sales Advisors to achieve sales, customer service, and operational targets. This is an exceptional opportunity to be the Chief Executive Officer of your own store/counter, with total accountability for...

  • Beauty Retail Lead

    3 weeks ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    We are seeking a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets for Estée Lauder - Brand.This exceptional opportunity is for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential....

  • Lead Beauty Sales Manager

    1 day ago

    Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time

    About the RoleAs a Counter Team Lead for Estee Lauder, you will be responsible for leading and developing a high-performing team of sales advisors to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...

  • Branch Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom RecSpec Recruitment Limited Full time

    Job OpportunityWe are seeking a dynamic and results-driven Branch Manager to lead our trade counter team in Tameside. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining high standards within the trade counter area and warehouse, and driving business growth.The ideal candidate will be a strong leader...

  • Branch Director

    3 weeks ago

    Chester, Cheshire, United Kingdom RecSpec Recruitment Limited Full time

    As a key member of our client’s team, you will be responsible for leading the branch team to provide exceptional customer service. With a strong focus on delivering high standards within the trade counter area and warehouse, you will be a role model for your team and ensure health and safety compliance.The ideal candidate will be a strong leader with sound...

  • Retail Merchandising Specialist

    7 days ago

    Chester, Cheshire, United Kingdom Dee Set Full time

    About the Role: We're seeking a skilled Retail Merchandising Specialist to join our team at Dee Set, a leading retail expert with over 15 years of experience.Key Responsibilities:Merchandise the Nutmeg clothing range to visual merchandising guidelinesImplement point of sale, cosmetics, clip strips, greetings cards, and build display unitsReplenish and...

  • Education Recruitment Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Excell Supply Full time

    About usExcell Supply is a leading education specialist agency in North Wales and the North West, dedicated to building strong relationships with schools and candidates. We provide innovative solutions and offer professional development opportunities, with a focus on Safeguarding Children and Safer Recruitment in Education.Role DescriptionThis is a full-time...

  • Pharmacist - Clinical Expertise

    3 weeks ago

    Chester, Cheshire, United Kingdom Rowlands Pharmacy Full time

    Job Title: PharmacistJob Summary:We are seeking a skilled and experienced Pharmacist to join our team at Rowlands Pharmacy. As a Pharmacist in our hospital branch, you will be responsible for dispensing prescription medications accurately and efficiently, ensuring compliance with all legal and ethical guidelines.Key Responsibilities:Dispense prescription...