Lead Beauty Sales Manager
1 day ago
About the Role
As a Counter Team Lead for Estee Lauder, you will be responsible for leading and developing a high-performing team of sales advisors to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
This is an exceptional opportunity to work as the Chief Executive Officer of your own store/counter, with total control over creating and executing a business plan that drives sales growth and customer satisfaction.
As a key member of the Estee Lauder team, you will work closely with other leaders to develop and implement strategies that drive business results and improve customer experiences.
Key Responsibilities
- Lead, coach, and develop a high-performing team of sales advisors to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to drive sales growth and customer satisfaction
- Develop and maintain relationships with customers to build loyalty and drive repeat business
- Work closely with other leaders to develop and implement strategies that drive business results and improve customer experiences
Requirements
- Proven retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
About You
- You are a dynamic and inspirational leader who has a proven track record of success in retail management
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- You are highly organized and able to prioritize tasks effectively to meet deadlines
What We Offer
- Competitive salary: £25,000 - £35,000 per annum
- Commission scheme eligibility
- Annual leave and family leave
- Product discount/staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives (Unmind app and employee assistant programme)
- Benefits platform with exclusive discounts and offers
- Work-life connections – employee assistance programme
- Extensive training and development offering
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