Estée Lauder Counter Manager Opportunity

2 weeks ago


Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Counter Manager Opportunity

Position Overview:

Estée Lauder is seeking a dynamic and inspirational Counter Manager to lead, coach, and develop a team of sales advisors to achieve sales, customer service, and operational targets. This is a unique opportunity to be the chief executive officer of your own store/counter, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

Key Responsibilities:

  • Lead and develop a high-performing team of sales advisors to achieve sales and customer service targets.
  • Create and execute an agile business plan to recruit and retain customers.
  • Develop and implement in-store events to drive sales and customer engagement.
  • Provide exceptional customer relationship management to drive customer loyalty and retention.

Requirements:

  • Proven retail management experience preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.

Benefits:

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual leave and family leave.
  • Product discount/staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives (Unmind app and employee assistant programme).


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