Enrolment Coordinator

2 weeks ago

Bootle, Sefton, United Kingdom Total Training Provision Full time
Job Overview
Total Training Provision is seeking an experienced Enrolment Officer to join our team in Liverpool. As an Enrolment Officer, you will play a critical role in the onboarding process for learners and employers, ensuring accurate completion of funding paperwork and maintaining records of onboarding progress. This is a full-time position with a salary band of £23,400 - £25,000 per annum.

About the Ideal Candidate
We are looking for someone with prior experience in onboarding, excellent analytical skills, and strong customer focus and relationship management skills. You should be able to work independently and as part of a team, ensuring timely processing, logging, and issue of learner paperwork and certification. A driving license is also a requirement for this role.

Key Tasks
- Support all learner enrolment activities
- Conducting enrolment activities with accurate completion of funding paperwork
- Maintain records and periodically report on onboarding status of all prospective learners
- Manage own diary, plan any travel time, and update on changes that may impact future appointments
- Supporting induction days (before, during, and after) to minimize processing time of eligible learners
- Validation checks on paperwork
- Contact with learners and/or employers to support eligibility assessment and resolution of any eligibility queries
- Collate data on stakeholder expectations
- Identify potential risk and escalate these to Line Manager
- Undertake regular professional development activities as agreed by the Delivery & Performance Manager to ensure CPD status is maintained.

Working Environment
You will be working in a fast-paced environment, collaborating with internal and external stakeholders to deliver high-quality services. We offer a range of benefits, including total leave of 35 days, 2 years' service bonuses, health insurance, and extra discounts through Bright Exchange.

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