Concierge

4 weeks ago


Oxford, Oxfordshire, United Kingdom Malmaison Full time
Concierge Role at Malmaison Oxford

We are seeking a highly skilled and enthusiastic Concierge to join our team at Malmaison Oxford. As a Concierge, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Welcoming guests and assisting with luggage and parking
  • Providing information and directions to local attractions and hotel facilities
  • Assisting with check-in and check-out processes
  • Offering recommendations for dining and entertainment
  • Maintaining a high level of knowledge about the hotel and local area
What We Offer:
  • Competitive rates of pay
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Discounted friends and family room rates
  • 35% off dining in our Brasseries and Bistros
  • Fully funded apprenticeship programs
  • High street discounts and cycle to work scheme
  • Healthcare cash plans and referral schemes
  • A decent uniform and wellness initiatives
  • Instant access to pay with Wagestream
  • Loyalty bonus and complimentary stays
  • Employee assistance program and sustainability goals

Malmaison Oxford is an equal opportunities employer and welcomes applications from all suitably qualified persons.


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