Concierge

3 weeks ago

Oxford, Oxfordshire, United Kingdom Malmaison Full time
Concierge Role at Malmaison Oxford

We are seeking a highly skilled and enthusiastic Concierge to join our team at Malmaison Oxford. As a Concierge, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Welcoming guests and assisting with luggage and parking
  • Providing information and directions to local attractions and hotel facilities
  • Assisting with check-in and check-out processes
  • Offering recommendations for dining and entertainment
  • Maintaining a high level of knowledge about the hotel and local area
What We Offer:
  • Competitive rates of pay
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Discounted friends and family room rates
  • 35% off dining in our Brasseries and Bistros
  • Fully funded apprenticeship programs
  • High street discounts and cycle to work scheme
  • Healthcare cash plans and referral schemes
  • A decent uniform and wellness initiatives
About Us:

Malmaison Oxford is a proud sponsor of The Brain Charity, supporting people with neurological conditions. We are committed to sustainability, with 100% of our electricity generated from renewable energy and a minimum of 70% of waste recycled.

As an equal opportunities employer, we welcome applications from all suitably qualified persons. If you are passionate about delivering exceptional customer service and have a keen interest in hospitality, we would love to hear from you.

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