Customer Service Representative

4 weeks ago


Durham, Durham, United Kingdom Back 2 Work Full time

We are seeking a Service Delivery Expert to join our team at Back 2 Work.

Service Delivery Expert benefits:

  • Staff discounts on a range of lifestyle goods and services
  • Pension contribution
  • Personal Accident Insurance
  • Eye care vouchers
  • Referral Schemes
  • Save-As-You-Earn-Scheme

As a Service Delivery Expert, you will be responsible for providing excellent customer service and support to our clients.

Key responsibilities:

• Provide timely and effective support to clients via phone, email, and other communication channels

• Resolve customer complaints and issues in a professional and courteous manner

• Work collaboratively with colleagues to achieve team goals and objectives

• Participate in ongoing training and development to improve skills and knowledge



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